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Cooley Dickinson Hospital

Cooley Dickinson Hospital

www.cooleydickinson.org
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What is your customer experience with Cooley Dickinson Hospital?

Cooley Dickinson Hospital Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Recent recommendations: Nope. Consumers report dissatisfaction with customer service and discounts, and note a high price level for Cooley Dickinson Hospital.

Positive Feedback

Some patients seek urgent care and medical services at the facility despite concerns, indicating ongoing use of clinical services.

Negative Feedback / Risk Areas

  • Reports of poor customer service and unresolved safety incidents contributing to Cooley Dickinson Hospital customer complaints.
  • Concerns about discounts and special offers not meeting expectations and perceived high pricing affecting billing.
  • Allegations of staff misconduct in urgent care impacting trust.

Key Takeaways for Future Customers

  • Read Cooley Dickinson Hospital reviews before visiting and ask about billing and refund policies up front.
  • Consider confirming safety procedures and staff conduct expectations when using urgent care services.
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Anonymous
map-marker Boston, Massachusetts

Provider abused me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A provider allegedly elbowed the reviewer, causing a black eye and head injury after they used they/them pronouns; security was called.

The provider for the urgent care here physically assaulted me for using the pronoun they in them for no reason I went to get care for an infection in this doctor proceeded to posture and then run into me and knock me inside my head with their elbow and gave me a Bruce go black eye, swollen head And possible broken nose and concussion. I want other people to be aware, but this hospital is capable of and how they cover things up the same provider that had just assaulted me proceeded to call security for me talking quietly on my phone trying to process what it just happened. I was near the chapel not bothering anybody and a security guy approached me and I said Im not bothering anybody Im being quiet and I was quiet, but I dont have a right to sit quietly in the hall and talk on my telephone where other people have made phone calls before?

User's recommendation: Nope

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