Coolessay
Coolessay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coolessay has 4.7 star rating based on 5 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Review authors value the most Reliability and Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews
Great Paper for a Cheap Price
I have purchased a nursing paper at Coolessay.net and want to tell you about my experience here. I made my order for 7 pages within 3 days - the price was not too high but also they gave me a promo code to make it lower.
So the first impression was really nice. The writer was assigned right after I paid so I could communicate with him and even request drafts to be uploaded so I could check the work progress. I have provided some sources to use and the author has cited them properly so I did not need to worry about plagiarism.
They also have a plagiarism report option but I have not tried it so far. Maybe, I will add it to my cart next time!
- Communication
- Revision option
- Customer support and quality
Coolessay Essay Writing Service Review
I have recently used Coolessay website for my term paper writing. There were both positive and negative sites.
What I appreciated is that the writer communicated with me a lot and gave advice for my paper defense. The price is not the cheapest but I believe that is not possible to buy an essay from a native speaker for too cheap. Though, the support guys gave me a discount. That is why I would not complain about it.
My term paper received A- (after several revisions and amendments that I requested at the website) and it was a grade that I was praying for. I think that this website is good enough and they will improve in future.
- Communication
- Revision option
- Writer
- Price
100% refund is a SCAM and LOW QUALITY WORK!!!
I have used the services for some time now for a friend (no, seriously) who didn't want to open his own account. The work has always been low quality - received low pass marks and sometimes even failed. However, my friend did not mind because he just wanted the papers written (without doing it himself) and as most of them passed he did not care of the grade.
This time around I needed help myself because there was a lot on my plate and I needed someone to help me out a bit.. after all they offer a FULL refund if you are not satisfied, right?! (no, *** no)
This is long, so here's a quick overview: they provided me with very low quality work, that would never in a million years pass. Took a mick with revision, the writer was obviously not serious. I asked for a refund and found out the full refund policy is a SCAM! On their website refund policy: They promise to sent a pdf file (which is the only time you can get a 100% refund) and then when you approve send a doc file (on which you can only get a refund up to 30%), however, they have NEVER sent me a pdf file first. Also the support team confirmed that they always send a doc file straight away (no pdf at all). The dispute team told me you cannot get a full refund after they have 'provided the service' (sent you the paper), hence you cannot actually get a 100% refund if not satisfied.
Long, detailed version:
So, I received my paper within the time limit I had paid for (they don't miss deadlines to be fair). Went through it and it was RUBISH! Very low quality, not any valuable information, just fluff to fill the pages. That would have been a miserable fail at the level I asked (would have been amazing at secondary school level, I am sure). I was getting the paper for ideas and guide (honestly), but needless to say it was useless piece of.. sheet.Act2: I asked for revision (I wanted a refund which I expressed in my response to the writer, but though to give it another go). I told him to base the discussion on facts and figures, also made it clear that I was not happy with the WHOLE paper. I bought an example what to add to one of the sections (as facts and figures) to have an overall idea what I was expecting. The writer literary added ONE figure (unreferenced), and only changed the section I had brought the example of. Also told me that I had asked for a discussion and that is what he delivered. I mean, I PAID YOU, you done a TERRIBLE job and think this is the time to be sassy?! To which I respond that I also clarified the level of proficiency and this work was nowhere near that level.
Act3: I went to ask for a refund and support team informed me I needed to have 2 revision completed before I can ask for that. I obviously had not yet wasted enough time on this. So I send it to be changed again, this time gave a much more detailed outline of what I expected (I was pretty much writing it myself at this point). So this person, the writer, has the guts to ask me for an EXTRA payment because he had written more pages I had paid for (by following the guide I had sent). So I asked to see the pages I HAD paid for, and if I was happy with them (hahahaha) I would pay the extra and receive the rest. Guess what, I was NOT happy. He had copy pasted a section twice to fill the pages, they had included references within the page count, and to be honest I could have reduced a whole paragraph into 1-2 sentences. Very little value on the writing, and that 'value' was still not of quality. Even though I had listed questions he needed to answer, but apparently that was a bit hard to understand still. So I ask for a refund again, and the support team informs me that I need 2-3 revisions to be completed to get a refund. They tried to convince me that I HAD to get it revised once more to qualify for a refund. I explained them of course that I had 2 revisions done which falls in the limit of 2-3, so.. ?? but then they tell me as I had not paid for the full paper (the extra payment) I cannot yet ask for a refund. Yes, they wanted me to pay MORE for a paper I was not happy with!!!!! We came to a solution (because I refused to pay more): I had to ask the writer to revise the paper back to the page limit I had paid for etc. Still bad of course after that revision if not worse, so finally I went ahead and asked for a refund. Gave them plenty of reasons. Even added my chapter of what the work should have looked like. Partly so they can see that the writers work was indeed very low quality and partly to show that I had not used that work.. at all (I am not trying to fail you know).
Act4: refund team informs me I can only get maximum refund of 30% plus 10% discount. (they also gave me an option to get it written by another writer, oh thank you so much)So I ask for explanation, because I did not need it written any more (had already written most of it myself which is what I should have done to begin with). Also I was not that excited about that discount.. it's not as I was going to use their services again. So they told me (I got a response after a very long wait and actually had finished my work and more) I CANNOT get a full refund because they had already 'provided the service'!!! oh and that part of it was done right.Ohhhkay! NONE of it was done right. In fact they should pay me for WAISTING MY TIME! What do I look like I just give money for people to write *** papers that are of no use to me?
So I went to their website, it says there:1) they are supposed to send you a pdf file (that you cannot print or copy) on what you can ask for revisions. Once you are happy with the writing you can 'approve' and receive the doc file. 2) 100% refund is ONLY available on the pdf file. Once you have received the doc file you can only get up to 30% discount.
They NEVER send you a pdf file!!!!!!! They have always sent the doc file straight away. I talked to the support team who also confirmed, that they ALWAYS send the doc file straight away, to make it easier for the customer (yeah, to make it easier for us). When I asked them to explain why it says something else on the website, the support person kept going circles and not properly answering my questions.
The FULL REFUND is SCAM!!! You can never get a full refund because you are never sent a pdf file.
The support also told me that I can in fact get a full refund on the doc file if the dispute department decides so. Except that they (dispute dep) told me I cannot get a refund because the service has already been provided for me. So how am I supposed to ask for a refund otherwise? How am I meant to review my order and decide whether I am satisfied if I have not been provided the service? How can I ask for revisions if I have not been provided the service? LIES!
You see how they just try to trick me? Anyway, I have emailed back with asking them to explain me their website, support team claims and what they themselves are saying. Let's see how this plays out!
DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!This rant is of better quality than their essays!
My Experience
I ordered powerpoint slides with these guys after talking with a support team member they said the writer will include my conclusion in the price fast forward to a day in a half now the writer wants additional payment for something he/she said will be included! DO NOT USE THEIR SERVICES!
THEY ARE A PURE *** SCAM!!!! THEY WILL REFUSE TO REFUND YOUR ALL YOUR MONEY AND ONLY WANTS TO REFUND HALF AFTER TIME HAS BEEN WASTED!
THEY DO NOT CARE ABOUT THEIR CUSTOMERS ALL THEY WANT IS YOUR *** MONEY. I RATHER RISK FAILING A CLASS BEFORE I GIVE THEM ANOTHER PENNY OF MY MONEY DEALING WITH THESE PEOPLE!
Preferred solution: Price reduction
Coolessay service review
Hello guys,
I want to tell you my experience with this company.
I have ordered around 30 papers with them, the grades are A or B it depends on the subject, two times I have received C on physics. Overall want to say they provide good service, you can use it as your work or just to take like a part for your work. Do not forget to use free revisions! Only using them you can get the best quality from your paper, sometimes you need to pay some attention and you will receive the good grade.
Special thanks to Jelly from support team, I guess the management will give you good bonus:)
Thanks all!
- Customer support and quality
Resolved: Coolessay - Coursework Review
I am a student in the UK. I ordered several coursework items from them to help me complete my economics study guides, i am horrible with this.
But the answers they provided were on average 83% incorrect. They offer revision services, however the writer refused to change any of the incorrect answers stating that economics was their specialty and they felt the answers were correct. They say this in spite of the fact i informed them that my tutor whom has the answer key notified me the answers were incorrect. And as i needed these to study for an exam an arguing with them put me past that deadline at which time i requested a refund, which according to their money back policy says i am entitled to for being inferior work and being late.
They refused staing that i must have at least three revisions before requesting my money. Their policy does not mention this, and lets not forget that i had infact requeste revision whichthe writer refused.
Essay Review
I was not satisfied. Essay was horrible not even passable in high school.
Coolessay - Essay Writing Review from Tin Shui Wai, Hong Kong
OMG! Paid extra 30% for native English writer but very horrible English!!!!!
My paper order was even being posted on another "essay writer" website.
Maybe they resell the horrible writing! Or the writer is not their qualified writer that Coolessay claimed on its own base.
Definitely will ask for refund!
Coolessay.com website review
I have recently ordered a papers with the website online and would like to post my review for coolessay.com and tell that the papers I received were really great! For one paper I received 19 points out of 20 and that was the best paper I've ever had.
I have passed my class due to coolessay, I even decided to show my scanned version since I'm so sooo happy haha lol. I really love these guys now!!! To tell you the truth, I was a little nervous while placing the order since I have not used them and I never heard anything about them from my friends, but now I really wanna to share my experience because it means a lot for me.I was so disappointed about almost failing my history class, because I just had only 12 hours to complete big paper otherwise I would definitely fail my class,but coolessay.com saved my life and moreover they even completed the work within 8 hours, so I had time to read the paper through and submit it! I would like to say thank you to Jennifer that assisted me over the phone, since I couldn't pay because of my card issue, she was very helpful and nice to me.
They did a great job for me and I will surely order with them again.
You cannot believe how happy I am at the moment. THAAAANK you very much!
Poor, (terrible) writing
I ordered an essay from coolessay.net for a senior level, english undergraduate class. I received the paper in the allotted time (I'll give them that) only to find that the paper was written without any consideration of proper syntax, spelling or sentence construction. They claim to have their papers written by native english speakers, but the paper looked like it had been dumped into google translate. They offered me two revisions to sooth my incredible frustration only to receive two revisions that had gone through spell check.
Stay away. I am in the midst of a refund debate, but you are better off saving your time instead of trying to see for yourself.
Do not use them if you are out of high school.
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Sounds like cheating to me, and you aren't learning anything. Taking someone else's work for your own is called PLAGERISM.