by DrainedMouse #15494301.3
As part of our second suite of KitchenAide appliances in 15 years, we purchased a KitchenAid gas stove top/electric over combo just under a year ago...and the self cleaning function is TERRIBLE. We called KitchenAid to feedback and their customer service department told us its not really a self cleaning function and that we should use a Mr. Clean Magic Eraser to clean it!
We will never buy KitchenAide again. As an aside, the KA fridge we purchased at the same time is also a design mess. The inside of the fridge from a layout perspective is equally as terrible.
by WantingWhiteFacedCapuchin #14877592.3
We purchased the GE profile double electric range 14 months ago. It has had 2 catastrophic problems and is dead. We used the oven lightly for 13 months when the large front burner died. Less than 2 weeks later, at 14 months old, the oven clicked off during use . . . nev...
by ElegantSquid332 #1520289
Making an appointment for a repair is a joke, 3 months ago requested a repair to one burner on a stovetop. Paid my $75.00, had a visit by "technical repair individual". A part was ordered, it did not work, a second part was ordered, did not work. Was told that a new part...
by OrganicWestHighlandTerrier #14772481.0
A conctractor came to charge me $95. Last jan 24 2019 for my kitchen stove.Until now it has not fixed i waited a month and contractor said no parts available.. the customer service told me to wait for 5 to 10 days for them to look for the parts... gosh!!! It took them...
by PissedConsumer1507899 #1507899
It appears after a Dacor approved repair company requested parts that Dacor has refused to provided the required parts to correct the brand new gas stove top problems. Strange that the side panel says by writing this the Company can reach out to fix he problem Well, I hav...
by CompleteTawny Owl #14724391.0
Feb. 2019 I purchased a 36" Fridgidaire induction cooktop. It worked one day. They have sent 3 of their technicians on 3 different occasions to repair it They have sent the wrong part twice. It has been over three weeks now. The parts are now on back order and will not...
Delivered new oven, driver broke front 2 legs installing we did not see it until after he got our signature. lowes said too bad
by PissedConsumer1505298 #15052982.2
bought new frigidaire oven,2-19 driver delivered it and was having trouble handling it by himself. Sure enough after getting our sinature he left.
That evening when got home noticed it was not level, got down and looked underneath it and 2 legs were broken. called Matt at claremore, Okla. store, he promised to get someone out here to inspect it the next day, no show. Went to lowes store next day no one able to help with it had reciept.
Went home disputed it on cc, lowes finally showed up today 4-1 and said to call frigidaire, they could not help us, they did not have parts.
I cannot imagine if i ran my business like this. What can we do here lowes inv 98881.
by RotatingGar287 #14010161.1
I bought mine 2 years ago at QVC, I have used it a few times. After the year began to give problems, it does not heat more at the correct temperature, it does not go over 350. Now when the press says PRO and I have to start pressing buttons until it changes and starts...