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We use cooks, and our apartment building is over ran with spiders and stink bugs, the man that sprays for us says he only spays the out side, which what i have seen is the ground, i have only seen him three times here in a year, and he is suppose to be here monthly, we had rats everywhere and he told me that it was our problem, so i had to go and and get the stuff and treat the building my self, i have to treat the building for everthing, so my...
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1.0
#1006448
I hired cooks about 5 years ago was the best service I had awesome workers and scheduling. I hired them 3 months ago and the guy that comes out does NOT listen!!!! I told him I had seen some roaches his response was to catch one and bag it??? Seriously is that my job???? So hat was in October in December he missed his appointment and never called to tall me he wasn't coming. So yesterday he calls back and asked if he could come that day I said...
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We saw a few roaches in our home, then evidence of mice/rats. Contacted Cook's and they sent a guy in a car (clearly not meant to get rid of pests) within a couple of days. THAT is where the positive aspect of my experience starts and ends. The guy told me I would be hearing from a technician soon. Three days went by so I called on a Friday. "The tech will call you Monday, but he's pretty booked up, probably won't be able to get there until...
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Short Review for February 11, 2017

#1006775
1.1
Not impressed. Here for 15 minutes. Used the same products i was using myself. That i bought from home despit. They charged $275.. Promised they would be out the next day to reassess.Nobody has answered phones since they left..Its day number 4..i could have done the job far better and cheapermyself for sure...save your money..get a second n third opinion..This company is a rip off..
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Cooks Pest Control Roach Pest Control Review

#999602
4.7
After quite a few recommendations from neighbors, I finally called Cook's termite for a random roach sighting in the house. Especially recommended wad Customer Service Technician, Don. My return phone call was prompt. They promptly made an appointment to come see me. Timing was exact. And I had my first service. I am glad I have Cook's for bug control and I will continue to use them.
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Short Review for December 05, 2016

#967210
Well.the sales man . Said one thing and I got way less. $146. To start then said 7 to 10 return. No one came. Then igot a call coming out on Thursday. No one showed An just now service manger. Calls me a lie.
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Cooks Pest Control Customer Care Review

#953283
5.0
I had a wonderful experience with Cooks Pest Control! My man Mark is my hero he's from the Olive Branch, Ms location and takes excellent care of us ❤ Thank you so much Mark!
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We have had call backs every single month since we started the service. Last month we had 3 call backs. The contract states that if there is more than 1 call back in a month, the next month is half off. I called them when we received our statement because it was full price pulled out of our account. The secretary informed me that they really don't go by the contract, and I said neither do I and told her to cancel the contract and let us talk to...
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1.4
I didn't like
  • Too many call backs
  • Made my dog sick
  • Would not honor contract
setember they said they came and sprayed they did not october they said they came and sprayed he did not i was here he droved up in the yard never got out of the car and droved off and now i got a bill saying he sprayrd on the 10/24/16 thats the day he never got out and he droved off his name is PrestenCaurby my name is Regina Ward yall better send someone out here and spray cause im tee off he is saying he doing his job and hes not doing his...
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BUYER BEWARE!!! Cooks is the worst pest company I've ever dealt with! The Mobile Al office is HORRIBLE!! They LIE to their customers! Can't keep their stories strait about company policy. They will not transfer a termite bond! We just sold our home and found out at closing that we owed $260 more than we were told because they refused to transfer the bond into the buyers name! When we called they said "technically they do not transfer bonds but...
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Anonymous

Anonymous Have you read Terminex's contract even worse. Looks like they really got you.

Anonymous

Anonymous So, because they don't "transfer" your "bond" you call them liars?? Really? First off, there's no such thing as a bond. Second, if it's their policy to not transfer a termite ...

This company employs idiots! I'm half asleep first of all when they show up. So I ask them to let me put on some clothes and to just give me five minutes to let them in. Before I can even get one leg in my pants this dude is banging on the door asking me if I'm ready yet! Then he walks through the house spraying and he sprays my dogs food and water dishes! He couldn't even ask me to pick them up off the floor first! I'm glad I saw him do it,...
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Cooks came by to offer EXTREMELY HIGH PRICES for a moisture barrier, vents and pest control so I only got the moisture barrier & vents. Agreement signed 6/3 & I was told they would be out next week to install them. They never showed & kept changing the appt day & time. Finally I called to cancel service & what do you know....they show up four days later before I was leaving for work. I asked to speak to a supervisor as I cancelled service & was...
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I signed up for the service back in March in a bit of a hurry because I had a serious flea infestation. I explained to the salesmen that it was going to be a temporary situation and would eventually discontinue service once the infestation was gone. They are actually suppose to treat for ants as well, but, somehow I still have ants crawling around my kitchen. I put a $160 deposit down, without even thinking about why, because the fleas were...
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Anonymous

Anonymous You are only responsible for half of the remaining balance. So please to not lie. And the agreements are plain, simple black and white and say you are signing a 13 month agree...

Anonymous

Anonymous We are sorry to learn about the misunderstanding regarding your contract. We would appreciate an opportunity to address this situation. Please send us an email at CustomersFir...

Contact Cooks Pest Control

Headquarters Address:
Cooks Pest Control
8527 Wolf Lake Dr.
Bartlett, TN 38133
Phone:
(800) 239-9898
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don't fall for these losers.. their 'centricon' system is a rip off and if you are behind the slightest bit of payment due to payroll dates falling at an off time, etc. they are blowing up your cell phone, work phone, and EVEN calling relatives... ridiculous!! i KNOW i am not the only customer they have so they must have one HUGE accts receiveable dept.. ALSO on a monthly spray visit i happened to be at home and the truck pulled in the driveway...
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Anonymous

Anonymous The spelling is Sentricon.