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Cooking Pleasures

Cooking Pleasures

www.knifecenter.com
What is your customer experience with Cooking Pleasures?

Cooking Pleasures Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cooking Pleasures has a 4.5 star rating based on 1 customer review, with consumers mostly satisfied and a 100% positive distribution. Reviewers value customer service and exchange, refund and cancellation policy. Price level reported as low; some complaints about discounts and website.

Key Takeaways for Future Customers

  • Check Cooking Pleasures reviews and ask about return procedures before ordering.
  • Expect low price points but verify promotional terms.
  • Confirm subscription or auto-ship details to avoid unexpected charges.

Negative Feedback / Risk Areas

  • Customer complaints about billing and unauthorized charges.
  • Refunds and credits delayed after returns.
  • Issues with missing merchandise and slow customer service responses.

Positive Feedback

Customers praise customer service and the exchange, refund and cancellation policy when it works.

View full overview ›

Media from reviews

Cooking Pleasures - Got charged for something I have not order or receieved
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
James B Aud

How do I clean a frying pan?

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Cleaning a frying pan. How do I do it without rouning the finish.

Please help me. I have had the pan for over 10 years.

Please advise me by e-mailing me at: jbos1234@***.con. Thank you

Loss:
$20
Pros:
  • Good product
Cons:
  • Difficult to properly clean

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Iselin, New Jersey

Guess they screwed me

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AI Highlights
  • - Ordered a knife; they sent extra items, $180 disappeared, I returned them at my cost; no paperwork after two months; avoid Cooking Pleasures and subs.

i ordered a knife, got it, but then they sent me 2 more i did not ask 4.. after 180 dollars went missing i called.

no problem send them back @ our cost. never sent me the paperwork after 2 months. i sent them back at my cost,, still no return of my money.. called yesterday she said no problem we just need these 2 things which were not with me at that time..

so when i call 2 nite the fones r shut down an they give an EM so fast u can't grasp it so i will go to the BBB someone owes me money and i like a fool sent it all back. so stay away from cooking pleasures and thier subs

Loss:
$198

Preferred solution: Full refund

View full review
Lavontae Nic

No merchandise received

AI Highlights
  • - Awaiting reply to first complaint.
  • - Apr 8, 2014 order for Ultimate Santoku Knife and 10 inch Skillet not arrived.
  • - Requesting explanation for the delay.

I am still waiting for an answer to my first complaint filed last week. I have still not received my merchandise that I ordered on April 08,2014.

I ordered the Ultimate Santoku Knife #FOS191**** and The Cooking Pleasures Gourmet Ceramic Cookware Collection 10" Skillet #FOS191****. I would like to receive some kind of an explanation for the delay or non delivery of the products. I have ordered from The Cooking Club of America before with great success.

But now I am very unhappy with them at this time. Just because it was a promotional purchase shouldn't mean that I should not receive them at a reasonable time.

View full review
Johnny Acevedo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got charged for something I have not order or receieved

AI Highlights
  • - Free knife with $1 shipping; $88.94 charged.
  • - Order canceled; return label provided; refunds after return.
Cooking Pleasures - Got charged for something I have not order or receieved

I was filling out a survey online, there was a promotion Get The Ultimate Santoku Knife Free, just paid $1.00 for shipping!. We got the knife, and still in the box, we have not used. Today my wife was viewing our online banking activity report and notice a charge from NMG*CK Cooking Kni in the amount of $88.94 today 02/05/2014 Immediately, I contact the company, and told them that we did not authorized a charge nor the we wanted to purchase a knife set. They said they were going to cancel our order, and that they were going to send us an email, of what we need to do in order to get our refund or credit back. 1st email:Dear Johnny Acevedo:We have cancelled your account in response to your request. Please note that we are unable to stop shipments already in the process in our system. In the event a shipment was already on its way to you, please mark the package refused, return to sender and allow 7-10 days from when we receive your return for the refund to be processed. We greatly appreciate your business.2nd email:Re Account Number : F655216*-001Dear Johnny Acevedo:

As requested, attached you will find a return label to return your shipment to us. Please print and securely affix the label to your package along with the appropriate postage and mail it back to us.

Please allow up to eight weeks for this return to be processed and credited to your account.

If you have questions or concerns, please contact Customer Service. The toll-free number is 800-209-****. Operators are available Monday through Saturday 9:00 am to 9:00 pm EST.

We greatly appreciate your business.

Loss:
$89
View full review
1 comment
Johnny Acevedo

Strange how they say over the phone that they shipped, but never volunteer to email with a tracking# of the item shipped.

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