Tammy T Rsg

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In Cancellation ***

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I signed up for the Cooking light Diet - which included all access to their magazine - it is now digital. After several months, I wanted to cancel my subscription, I logged into my account, and contacted customer support requesting cancellation.

I was told I needed to request cancellation through a different email. I sent an email requesting cancellation to that person. I have now sent no less than 6 emails requesting cancellation. I am like a ping pong ball getting bounced back and forth.

My charge says "cooking light diet" but, cooking light customer support "assured" me it isn't their charge. I still have access to my account, and cannot get this subscription cancelled. A total time waster and nightmare. Not even sure I know where to go from here.

I guess my next step is to call the bank. BE AWARE - stay away from Cooking Light Diet.

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Loss:
$29
Pros:
  • It was nice getting the diet plan delivered to my email
  • Food was good and easy to make
Cons:
  • I cannot cancel this membership

Preferred solution: My subscription cancelled

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