Coobie
Coobie Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coobie has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Execllent products, Good product.
Cons: Cannot reach customer service, Have to use a third party for contacting coobie, Have to use a third party for tracking shipment.Recent recommendations regarding this business are as follows: "How about a real person to talk to?", "if an order can not be shipped in a reasonable amount of time (2 weeks or less), then an email or text should be sent advising of a delay, and when the shipment is projected to be sent.", "Caution! No way to reach a real person for customer service.", "NEVER BUY FROM COOBIE!", "Not dependable".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coobie has 1.8 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Execllent products, Good product.
Cons: Cannot reach customer service, Have to use a third party for contacting coobie, Have to use a third party for tracking shipment.Recent recommendations regarding this business are as follows: "How about a real person to talk to?", "if an order can not be shipped in a reasonable amount of time (2 weeks or less), then an email or text should be sent advising of a delay, and when the shipment is projected to be sent.", "Caution! No way to reach a real person for customer service.", "NEVER BUY FROM COOBIE!", "Not dependable".
Most users ask Coobie for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Steamboat Springs, Colorado
Didnt get my order
Really poor customer service.
I am VERY disappointed in your company.
What a hassle you've been in every way.
Is that 100 symbols???
User's recommendation: How about a real person to talk to?????????
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Fe Springs, California
Have not received my order. It has been a month, and no updates or notifications about it
order number: 795274****, from 9/8/23. I am a little disappointed in lack of customer service.
It is impossible to contact you. I so liked a bra gifted to my by a friend, that I immediately ordered several. That was one month ago, and I had no updates of the delay in shipping. Please advise when I can expect to receive my order.
Thank you. Annee Kuehler
- Execllent products
- Have to use a third party for contacting coobie
- Have to use a third party for tracking shipment
Preferred solution: Deliver product or service ordered
User's recommendation: if an order can not be shipped in a reasonable amount of time (2 weeks or less), then an email or text should be sent advising of a delay, and when the shipment is projected to be sent.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Did not receive my full order
I ordered 3 bras and received 1. There were 3 separate tracking numbers so not sure why on that issue.
My address is 10601 Emily Circle, Oklahoma City OK 73120, phone # is 405-642-****.
I received the rose colored bra but not the black or white bra. Please let me know what is going on before I contact my credit card company and place a complaint.
Petaluma, California
Didn't receive all of my order & can't talk to anyone in person
I have purchased Coobie Bras for 17 years. However, my last order didn't go too well.
I purchased seven bras that had been sold out for weeks. I was so excited to get them, again. Unfortunately, I received only one. The only way to reach customer service is by email or text!!!
WTF? A customer service rep did get back to me and let me know that it was a warehouse issue and they would send the rest of my bras. However, it has been nearly two weeks and nothing! There is no way to track them as my order shows "fulfilled" and "delivered".
So, be careful.
I would leave a message with my order if you are ordering more than one! I am waiting for a reply to my last set of emails and texts, then I will cancel the payment with my credit card!aution when ordering - no way to reach a real person!C
User's recommendation: Caution! No way to reach a real person for customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Madison, Wisconsin
Because no one gets back to me
I have been trying to reach Coobie for 2 days now & no one gets back to me. Im done trying to get a label, Im just trying to get an address to send them back myself.
I also wanted to order other bras but this communication is terrible so its not worth it.
I do not have an order number & Ive looked for numbers on the bra package & Im completely worn out with this. I hope at least someone would send me an address before 30 days is up.
Sincerely
Helen Gallina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Error in Order
There is an error with an order I have received. I did not get a receipt in my package nor an email confirmation which is strange.
When I go online the site states I do not have an account.
I have been buying Coobie bras for over 10 years. I sent this email once before and Helen said to go online and pull up order. That does not work because the system does not recognize my email which is very strange to me. I need a correction in my order.
Please reach out to me.
When I reach out in email before I was not registered on your system as stated below.
"you will be automatically registered on our site. Password will be sent to you via email."
l hope you restore my faith and retain my business with Coobie Bras.
Please call me at 704-942-****
Thank you,
Gayle L Dixon
11748 Sugarhill Rd
Davidson, NC 28036
- Good product
- Poor customer service cannot reach company
Preferred solution: Exchange for correct item.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rocklin, California
Itβs very frustrating when Coobie does not provide legitimate customer service phone numbers
In attempting a return:
1. Coobies customer service phone numbers are not legitimate.
One is text only. The other goes to a company unrelated to Coobie.
2. Returns link on website does not work.
3. Chat feature sends you to tech support but you are charged $1 for service.
I dont trust them when they say its refundable.
I will NEVER purchase from Coobie again. Hugely disappointed!!!
User's recommendation: NEVER BUY FROM COOBIE!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Dallas, Texas
No response from emails or text
I ordered 5 bras. Confirmation shows 5 bras ordered.
Received only 1 bra. Cant reach Company to resolve
User's recommendation: Impossible to reach customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didnt get my order
Why on earth should I give you card # and pay a dollar to find out where my order is?
My card shows a charge for bras that I haven't received. Just get my order to me.
- No delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Not dependable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item not delivered
My item wasnt delivered and no one in customer service is responding to my messages and e-mails! Very upset!!
Preferred solution: Full refund
Cheshire, Connecticut
Return item and request for return mailing label.β
My review is that nothing has happened to my request for a return yet.
Nor my request for a return mailing label.
WHAT KIND OF A COMPANY IS COOBIE, NOW JOY BRAS!!!
User's recommendation: There is no recommendation whatsoever.
Item not delivered
Would someone please respond to me! My order has not been delivered and your tracking says it was. I paid you over $100 and have received nothing.
- Cannot reach customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Number not in service
Trying to get a return shipping label but I don't have my order number Covid sent it to me but stated it was not a correct order numberI have texted and emailed and still unable to get a return label
Preferred solution: Full refund
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