Chrysler Jeep repair at dealership

I took my sons 2006 Jeep to the Chrysler dealership in Bardstown Ky on 9 Sept 2015 and was told they could not check it out till the next week. I called the service department on 15 Sept 2015 and was told there were 5 cars in front of it. I was at the dealership on 18 Sept 2015 and there were still 5 cars in front of the Jeep. Something is wrong if they can not do the jab, they should have taken it to where it can be repaired. This is not the first time I have had problems with this Dealership.
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ID
#702035 Review #702035 is a subjective opinion of poster.
Location
New Haven, Kentucky
Reason of review
Poor customer service

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