ConvertKit
ConvertKit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent ConvertKit reviews show frustrated users reporting login and email verification failures, missing pages and content, slow or unhelpful customer service, and complaints about billing with a generally high price level; some explicitly say they have no recommendations and question the support offered.
Positive Feedback
Some users had an initially good support interaction and features like landing pages and opt-ins work when configured correctly.
Negative Feedback / Risk Areas
- Repeated ConvertKit customer complaints about login verification emails not arriving and inaccessible accounts.
- Reports of unreliable support response times and unresolved technical issues.
- Concerns over billing practices and the high subscription price.
Key Takeaways for Future Customers
- Check ConvertKit reviews and ask about support availability before subscribing.
- Confirm billing, refund, and subscription policies up front.
- Be prepared to troubleshoot account verification and page recovery with persistence.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent ConvertKit reviews show frustrated users reporting login and email verification failures, missing pages and content, slow or unhelpful customer service, and complaints about billing with a generally high price level; some explicitly say they have no recommendations and question the support offered.
Positive Feedback
Some users had an initially good support interaction and features like landing pages and opt-ins work when configured correctly.
Negative Feedback / Risk Areas
- Repeated ConvertKit customer complaints about login verification emails not arriving and inaccessible accounts.
- Reports of unreliable support response times and unresolved technical issues.
- Concerns over billing practices and the high subscription price.
Key Takeaways for Future Customers
- Check ConvertKit reviews and ask about support availability before subscribing.
- Confirm billing, refund, and subscription policies up front.
- Be prepared to troubleshoot account verification and page recovery with persistence.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't get in to my convert account
Hello,
I am very frustrated. For the last month, I have not been able to log in to my account. Every time I add my ID and password on my ConvertKit account, I get a message saying they do not recognize my device and want to send an email to my email account to verify it's me. The problem is I never receive this email.
Grateful,
Cj Walsh
Fayetteville, Arkansas
How to accept klarna, afterpay, affirm
I was unable to speak with anyone about my issue. It sent me to a voicemail but I did get emails afterwards
London, England
I have solved the issues I find the platform difficult and would like to delete my account I am nolonger interested in convertkit at the moment its too much hasslethank you.
There is nothing more please delete my account there is really nothing more to convey why would you even ask me for a review.
User's recommendation: I don't have any recommendations
Portland, Oregon
Pages I created I can't find, have tried online support
My first interaction with them was good. A support person verified by a video that my landing page took a subscriber to my thank you page and that my opt-in file was there to download.
However, the next day I could not go back and find my thank you page and the following day, the welcome newsletter was not to be found. When I got support for that, they didn't seem to understand what I was asking. And so, the problem was unresolved. I went back, typed in a question, and no response.
I tried another way to get help, typed in a long explanation, and waited 1 1/2 hours, and no response. Went to bed. Message from someone found when I opened up on a different problem with DNS. Went back to my host and dealt with that 3rd try.
And then asked if she could help me with another matter. 50 minutes later. No response.
I had to do something. Frustrated and worried that I need to find another service.
User's recommendation: Look at what type of support this company offers!
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