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Convert Solar

Convert Solar

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What is your customer experience with Convert Solar?

Convert Solar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation says Avoid them at all cost. Reviews note poor customer service, product diversity issues, and a high price level.

Positive Feedback

There are no positive highlights in the available Convert Solar reviews; the single review reports unaddressed outages and lack of response.

Negative Feedback / Risk Areas

  • Customers report unresolved service outages and no response from customer service, a central Convert Solar customer complaints theme.
  • Claims of not honoring work lead to potential billing and refund disputes.
  • High price level combined with poor support increases risk for future subscribers or membership models.

Key Takeaways for Future Customers

  • Check multiple Convert Solar reviews before purchasing and verify service responsiveness.
  • Confirm warranty, repair monitoring, and written billing/refund terms to avoid unresolved outages.
  • Consider alternatives if reliable customer service and prompt repairs are priorities.
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Media from reviews

Convert Solar - Not honoring work
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Not honoring work

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AI Highlights
  • - One solar panel has been out since 6/7/2024 and is not monitored.
  • - Calls and texts to the company go unanswered for three weeks with no callbacks.
Convert Solar - Not honoring work
Updated by user Jul 20, 2024

From June 1 until today July 20th 2024, no one from the company has called me. They sent a text, to tell me when someone was coming to replace the panel that has been down for over 30 days ( that's supposed to be monitored by them).

I had to call the finance company and threaten not to pay, and they acted as a mediator yo get the panel fix.

Convert solar lacks maturity, ownership, management, and avoids accountability by any means necessary. I would definitely ot recommend them to anyone.

Original review Jul 05, 2024
I purchased my solar panels with this company and from the beginning it was a problem. Since than I had have severe panels not working (which they are supposed to be monitoring) this time around I have one panel that's been out since 6/7/2024.

When you call the number no one Ever answers, and they tell you to text them and not call (very unprofessional) I've been calling, and texting this company for 3 weeks without any response from anyone.

I'm at a point where I will stop paying g for services, due to not receiving my full power that I purchase (which affects my electricity bill, and my over usage that I sell back) Til this date 7/5/2024 I have not received one call, or text back from this company. Avoid them at any cost, and save yourself the headache!
Cons:
  • Not reliable
  • Non responsive
  • Terrible communication

Preferred solution: Repair of panel, and compensation for lost energy able to sell, and electric bill which is higher than it should be

User's recommendation: Avoid them at all cost

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