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Contour

Contour

contour.com
What is your customer experience with Contour?

Contour Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Contour has a 1.0 star rating from 2 customer reviews. Consumers are mostly dissatisfied, citing service issues and refund requests.

Key Takeaways for Future Customers

  • Check Contour reviews for recurring customer service and refund complaints before booking.
  • Website and location are noted strengths; reservations and affordable pricing appear possible.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and delays.
  • Requests for refunds and difficulty canceling tickets reported.

Positive Feedback

Reviewers value the website, location, affordability, and a report of helpful reservation assistance.

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Chad H Vsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Customer service

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AI Highlights
  • - Delays on the first airline caused a flight over 12 hours; they were offered two vouchers.
  • - Japan Airlines refunded $100 for a 30-minute delay.

My parents traveled this airline becuase they could not physically travel 12 hours by car. But becuase of the delays by this airline it took over 12 hours by plane!

When I contactated the airline all they did was offer them two vouchers. They will never fly this airline again!

I fley Japan Airlines recently and was delayed 30 minutes and they automaticlly gave me $100 refund for the delay. That is an airline that cares about customer service!

User's recommendation: take another airline!

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Anonymous
map-marker Vernal, Utah

Make reservations

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Great customer service! Called me back help me make my reservations and very affordable price !

This will be a game chant for us in vernal to be able to fly right out of our little town!!! Thank you

User's recommendation: So easy to use website and very affordable!!

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James B Woj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cancel airline ticket

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Contains 1 confidential file for company representatives

I have no complaints trying to cancel flight due to illness of customer. Getting customer service is difficult.

Pros:
  • Never flown with this company
Cons:
  • Not any just want a refund

Preferred solution: Full refund

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