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Contour Products

Contour Products

www.contourproducts.com
What is your customer experience with Contour Products?

Contour Products Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Contour Products has a 1.4 star rating from 1 review with predominantly negative sentiment; recent recommendations say "Do not order from this company" and many request refunds.

Key Takeaways for Future Customers

  • Check Contour Products reviews before purchasing and expect potential issues with orders and confirmations.
  • Prepare to contact customer service and pursue a refund if charges appear incorrect.

Negative Feedback / Risk Areas

  • Repeated billing and double charges reported and customers requested refunds.
  • Lack of order confirmations and poor resolution for cancellations or exchanges.
  • Product quality complaints include misrepresentation and poor support, especially for pillows; price level cited as high.

Positive Feedback

Reviewers note that customer service and the website are the most valued aspects, despite overall dissatisfaction.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kevin F Trx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Customers complan

AI Highlights
  • - Charged about $180 twice for a pillow and pillow case after paying in full.
  • - No confirmation or order number was sent.

I found out this is a scam I got screwed out of a out 180.00 I ordered a pillow and pillow case and I paid it in full, then two days ago u took another payment out for it so you all screwed me over I'm not happy at all, you never ever sent me a confirmation or order number for my order

Loss:
$184

Preferred solution: Full refund

User's recommendation: Do not order from this company

View full review
Kevin F Trx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Customers complan

AI Highlights
  • - Customer says charged twice for a pillow: $91.14 and $92.42.
  • - No confirmation; card blocked; refund $92.42 requested; email kevinfrisch49@***.com.

I just found out your a scammer I went on the better business Bureau and you all scammed many people you charged me twice for the pillow $ 91.14 and 92.42 so I called my bank and had my card blocked u owe me the 92.42, I never did receive a confirmation number either here is my email kevinfrisch49@***.com

Loss:
$92

Preferred solution: Full refund

User's recommendation: Nope I won't

View full review
Anonymous
map-marker Philadelphia, Pennsylvania

Want snorex pillow

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need a new snorex pillow. Please start making it again, I cannot sleep without it.

My husband and my friend also need new ones. PLEASE

View full review
ramjet

Flip Pillow is completely misrepresented. We've wasted our money.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Product collapses and provides no back support.
  • - Tiny size and deceptive pictures; I won't buy from the company again.

This is an absolute piece of crap. The pictures are completely deceptive. Contour company and Amazon should both be ashamed of themselves. On the same level as the "My Pillow" ripoff.

I really need some type of support for my back in bed, this piece of junk completely collapses so there is absolutely no support whatsoever.

Besides it's Tiny and I mean it's tiny. Did I mention it's tiny?

This is absolutely the first negative review I have ever submitted anywhere.

Very disappointing. You can be certain I will NEVER buy anything from the company again.

The pictures and videos show something completely different. I knew Amazon does not completely test everyhing they sell but this product is embarassing.

Loss:
$40
Cons:
  • Flip pillow is unacceptable
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

View full review

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