Contour Airlines
Contour Airlines Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Contour Airlines has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Put Contour in the "Do Not Fly" zone".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Show Low, Arizona
Excessive baggage delay due to poor Contour ramp processes
I flew Contour from Show Low, AZ to Phoenix and they kept my luggage on the PHX ramp for 70 minutes. This caused me to miss my Southwest flight to Salt Lake and I had to spend $280.00 to purchase another ticket.
I learned from an American Airlines ramp agent (AA handles Contour's baggage at PHX) that the agents can't take the baggage from the ramp to the baggage carousel until a manager from Contour "okays" the bags and this usually takes 60 to 90 minutes.
In the meantime, me and three other passengers missed their outbound flights. Contour doesn't care, they don't have to, they're the only airline flying out of Show Low, Arizona!
- Quick flights
- Poor customer service from phones to ceo matt chaifetz
Preferred solution: Full refund
User's recommendation: Put Contour in the "Do Not Fly" zone
Airline Expert Talks
Airlines making masks optional | How to travel safely this season?
Is it safe to not wear a mask on a plane? Jamie Larounis, a travel expert with The Forward Cabin, explains the new mask-optional policy, its impact on airlines and passengers, and whether COVID testing is required.
Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.
Companies Similar to Contour Airlines
Southern Airways Express
Breeze Airways
“No I spoke to no one wish to know where my refund is and why I haven't received it yet it's been over 10...“
JSX Com
Avelo Airlines
“I used their service for a booking and faced some delays due to scheduling changes. The support team...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.