Continente
Continente Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Continente has 1.6 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you continue to shop at Continente, be aware and ask if you purchase any item that is electgrical in nature. If yhou have a problem with it you can only return it within 15 days. It also takes countless hours to effect cooperation from staff.", "A nasty direct reverse twisted upside down cliche portuguese style hate prejudice discrimination attempt on my life. I mean demons are angels compared to Columbo Shopping Mall Lisbon Continente Security Guard Tiagos face language, hitting my body and manipulative energy on me going as far as wanting to force a strip searched in his office. If you are ever blatantly falsely accused of stealing 6 large bottles of wine when you do not drink nor smoke and are alone (which is crazy cause I had zero bottles of wine on me) ask for the manager and if they give you a supervisor ok but insist and keep asking for the manager. I spent over 4000 euros in this store over a period of time and this was the thanks I received at the end. familiarity can sometimes breathe contempt and the next thing 'humans' want to murder you for zero reason other than the unquenchable basic evil within their innate souls. Quality self preservation of mental and physical health and wellbeing owes no one an explanation and if you need to give one then you are in the wrong company", "Don't do your shopping online with them. Especially before Christmas.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Continente has 1.6 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you continue to shop at Continente, be aware and ask if you purchase any item that is electgrical in nature. If yhou have a problem with it you can only return it within 15 days. It also takes countless hours to effect cooperation from staff.", "A nasty direct reverse twisted upside down cliche portuguese style hate prejudice discrimination attempt on my life. I mean demons are angels compared to Columbo Shopping Mall Lisbon Continente Security Guard Tiagos face language, hitting my body and manipulative energy on me going as far as wanting to force a strip searched in his office. If you are ever blatantly falsely accused of stealing 6 large bottles of wine when you do not drink nor smoke and are alone (which is crazy cause I had zero bottles of wine on me) ask for the manager and if they give you a supervisor ok but insist and keep asking for the manager. I spent over 4000 euros in this store over a period of time and this was the thanks I received at the end. familiarity can sometimes breathe contempt and the next thing 'humans' want to murder you for zero reason other than the unquenchable basic evil within their innate souls. Quality self preservation of mental and physical health and wellbeing owes no one an explanation and if you need to give one then you are in the wrong company", "Don't do your shopping online with them. Especially before Christmas.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Defective equipment
I operate a small bed and breakfast in Povoa de Lanhoso and anm a frequent customer at the local Continente Boa Dia. On 26.5.2025 I purchased 3 of the new Contiinente Grazie Capsule machines, one for each of the three rooms we offer.
In two of the rooms, our guests had no trouble using the device. Our third room was rented for the first time in several months and our guest complained that the machine would not turn on. It was completely dead. I returned the machine to Continente the next day and was informed that I could not exchange it but would have to send it out to repairs, and that there was a 15 day maximum to return an item according to Portuguese law.
As an expat I found this difficult to believe, and so I asked 10 of my Portuguese friends and neighbors and no one even knew of this limitation. There was also no indication, no positing, no note on the receipt, nothing to indicate it. I was told that it wasn't necessary because
"Everyone knew it!." I ended up purchasing a new machine which I fully intend to return to Continente within the 15 days "Law"and purchase a new one until my repaired unit is returned to me. As a primary supplier to goods we use in our facility, and the fact that Continente is close to our BnB, we spend a considerable amount of money each month there,.
That will change! for the 25 euros machine they have lost a good and faithful customer, and hopefully they will understand that many of us, and many Portuguese as well, are not familiar with many of the laws that pertain to such matters.
User's recommendation: If you continue to shop at Continente, be aware and ask if you purchase any item that is electgrical in nature. If yhou have a problem with it you can only return it within 15 days. It also takes countless hours to effect cooperation from staff.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdvice of course I will be still at Continente whenever I come to Prai
All I would like to know is does Continente sell beach towels.And of course I will still do all my shopping whenever I come to Praia D'ell Rey.I will be arriving on the 2nd of June and staying for 3 weeks,when I come in I would like to meet the Manager just to say hello.Kind regards Garry.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHate and prejudice and discrimination and accused of stealing
My body was touched and I was threatened numerous consequences take me to their office to touch me up lock me up call the police. I had not stolen anything.
they turn around and wont let me speak to the manager of the store they act like its a language issues but it is not. and they conspire against me telling the mall security and warten security to be part of the tag team
Then they act now like im not portugues so they do not care. I want to speak to the manager.
They have lied and told me the managers name is jago malta but its not . then they said its a woman named verta then no its not its a man named gonsalo and around and around we go and oh they cant speak to me over the phone I must go to the store for them to speak to me
User's recommendation: A nasty direct reverse twisted upside down cliche portuguese style hate prejudice discrimination attempt on my life. I mean demons are angels compared to Columbo Shopping Mall Lisbon Continente Security Guard Tiagos face language, hitting my body and manipulative energy on me going as far as wanting to force a strip searched in his office. If you are ever blatantly falsely accused of stealing 6 large bottles of wine when you do not drink nor smoke and are alone (which is crazy cause I had zero bottles of wine on me) ask for the manager and if they give you a supervisor ok but insist and keep asking for the manager. I spent over 4000 euros in this store over a period of time and this was the thanks I received at the end. familiarity can sometimes breathe contempt and the next thing 'humans' want to murder you for zero reason other than the unquenchable basic evil within their innate souls. Quality self preservation of mental and physical health and wellbeing owes no one an explanation and if you need to give one then you are in the wrong company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Enconenda nao entregue
Company fixed the issue and I have been provided with apology. It was not the Continente fault.
Fiz uma ordem para varios productos a semana passada 12.12.2023. Recebi notificacao que seria entregue sexta feira passada, 15.12.2023, que nao foi.
Depois fui notificado que seria entregue ontem que tambem nao foi. Contactei a divisao para esclarecer a entrega e nao recebo qualquer informacao.
Esta encomenda sao productos de natal e foram encomendados a tempo.
Dever o pior servico em Portugal.
About my deduct balance from my card
I have booked 4 ticket on 8 November for football game of portugal vs iceland that time I have paid the charge of 44 euros of the ticket today when I checked my balance again its deduct my balance of 42 euros from my card may I know wat the reason to cut the Balance again plx reply me my mail as soon as possible thank you
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery put on hold.
My order did not arrive yesterday, as they could not find the address - even tho they delivered to my address 5 times before! I was provided a phone number but it's an automated recording which is in Portuguese, which i don't understand.
I sent them 3 emails yesterday but no replay so far and in their original email it stated that I have 24hrs to contact them to correct the address and schedule a new deliver otherwise the delivery will be cancelled. How can I contact them???
I sent emails to 2 different email address. Called that number 10 times trying to press a different button each time - hoping I will get to speak to someone.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't do your shopping online with them. Especially before Christmas.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout the balance
About the balance which you have cut two times may I know how I get the balance back 42 euro which you have cut how can I contact to Continente about this problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely bad service
We are just a few days away from Christmas and still no delivery. So now I have the money taken from my account for the shopping but no delivery.
I can't get in touch with them, no one replies. What a joke.
When you call the number on the website it's all in Portuguese so no ways of speaking with anyone.
Stay away! Don't order
About my deduct balance from my card
I have defuct balance in my card , something about 48, but I can't use this when i ask to use this in continent they told us to call in apoio client to solve this .pls requesting to check out this, i will send my card number 185035****505
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout the balance
Hlo good morning its me sunil adhikari from lisbon I have took 4 tickets of portugal vs iceland game on 8 of November 2023 through Continente online n on that day its deduct 44 euros for the 4 ticket n today also its deduct my 42 euros from my account again I have already paid on 8 November for that 4 ticket through online may I know why did you cut it again plz reply me as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder Not delivered (Order Number : 413500***_*01)
Hi ,
I placed an order for a stroller on Continente.pt on 9 July 2023. It said that It will be delivered in 2 working days.
But Its still not delivered yet.
The order status still says INVOICED. Can you please check what is the issue?
The Order Reference Number is 413500***_*01.
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Companies Similar to Continente
Zoraro
“Bought a flying eagle with lots of detail talons, on a perch with ballasts that move the wings. I got a...“
Wrapango
“I ordered a handheld razor for women or men several weeks ago and have not received it. Wondering if you...“
SQDC
Castorama
“Contact with polish support of course don't work as intended. Contact with the headquarters in France...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I will start by saying I’m in the U.S. and know nothing of EU or any other country’s policies.
It sounds like two things are going on. Stores have return policies for usually 14 to 30 days, any reason. Size, not working, don’t like or don’t want. Certain products (hopefully yours) come with manufacturer’s warranties that are valid for usually 90 days up to a year.
I think that is the category you fit into. It would be cost prohibitive for a store not to have a return time limit in place.