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Contento Restaurant

Contento Restaurant

www.contentonyc.com
What is your customer experience with Contento Restaurant?

Contento Restaurant Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall: 1.5 star rating; consumers are mostly dissatisfied. Recent recommendation notes preferential treatment for influencers and a young attractive crowd; reviewers value the website but criticize customer service and high prices.

Positive Feedback

Some guests report attentive service for influencers and trendy groups; the restaurant's website is considered useful.

Negative Feedback / Risk Areas

  • Frequent Contento Restaurant customer complaints cite poor customer service and seating policies favoring larger younger parties.
  • High pricing and limited diversity of menu offerings frustrate diners.
  • Reviews and Contento Restaurant reviews highlight inconsistent treatment and disappointing reservation handling.

Key Takeaways for Future Customers

  • Expect potential service issues; be clear about reservation and seating expectations.
  • Consider menu variety and pricing before booking if value matters.
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Carlos H Gpf

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Bad customer service

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AI Highlights
  • - We reserved for Peru's Independence Day.
  • - On arrival they refused a table and offered only bar or sidewalk seating; we left and won’t return.

We made a reservation in advance to celebrate Peru's independence day. My wife got to the restaurant first and sat at the bar.

When I arrived (early), they refused to give us a table because they had a "bigger party coming in". They did offer to "serve" us at the tiny bar or give us a table Outside in the side walk (in the humid heat). We sat up and left. The hostess seemed upset.

I am sure it's not her fault, these are policies from management in a tired, cliche effort of a lot of restaurants in the area desperately trying to look "trendy" by giving preferences to larger younger and noisier crowds.

They forget that good customer service is what makes or breaks restaurants and other businesses.

I know. Despite the inflated reviews, this place does not seem on a good path and may join the huge cemetery of NYC restaurants post pandemic.

Neither myself nor my closest friends (who are actual pillars in their communities), will go back.

Pros:
  • Ceviche
  • Location
  • Wheelchair accesible
Cons:
  • Preferential customer service
  • Trendy wannabe attitude
  • Bad customer service

Preferred solution: Apology

User's recommendation: If you are rich, an influencer, or a "young attractive crowd" they will treat you well. So yes, recommended

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