Information needs to carry out

Contact all got to say about all I'm seeing, I think a change is needed to take Thanks Thanks for the time

User's recommendation: Be guilded that’s all gat to say about all I’m seeing, I think a change is needed to take Thanks for now.

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ID
#3849395 Review #3849395 is a subjective opinion of poster.
Location
Lagos, Lagos

Poor customer service

On 4/18/20 I spoke with an agent for professional blog service 500 words with a five star writer. I was promised a two week turnaround for my blogs it's now 7/12/20 still missing a blog. Dashboard revision process along with customer service reps provided months of the run around. I truly disappointment in overall service this company provides. Please be aware of this companies promises when purchasing any service if you have a time sensitive deadline. I sent numerous emails regarding my dilemma no reply unfortunately. D.R. from New Jersey

User's recommendation: Be mindful of doing business with company.

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ID
#2051252 Review #2051252 is a subjective opinion of poster.
Cons
  • Scam tactics
  • Being bullied
  • Poor quality work
Preferred solution
Apology
New Reviewer

"Pro Go-No Go"

We engage content Development Pros last June, 2018 to help us to update our Website Content and assisting with 10 blogs. We provide them a great deal of information and content already we just wanted them to provided their expertise to make sure it was professional content and to add an experts perspective. After all we are experts in our business but not content or website experts. Well neither are they!! We were shocked to say the least when we started receiving our first content for the website. It was obvious different people were writing the different pages as the writing was different, they didn't even have us doing the same business from one page to the next. It was as if they copied work from one client to the next. The English and grammar was also terrible. They denied using off shore content writers or coping and pasting content when asked to explain the inconsistent content, had us doing business in totally unrelated areas and why the grammar was so poor. When issues would be brought up they would quickly do something the next day and then we wouldn't hear from them for weeks. Additionally we provided them a list of blogs we wanted and only received one blog (not on our list) in six months. This blog was so poorly written that we could not present it as content coming from anyone of our professional expert team members. After six months going back and forth trying to get them to understand what was required and realizing they were out of their depth and not truly capable of delivering on our mandate they agreed to provide a refund within 48 hours. Well, you guessed it that turned into a week’s! Then we received a note from them saying it was our fault and they didn't think it was fair that they take the blame. Well that is a new one! That says it all……..Stay away from this company! Three reasons to not do business with them 1.They aren't content "pros" 2.They don't stand by what they say- and do what they say 3.They don't deliver- you will lose money!
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1 comment
#1635055

Thanks for your feedback helps other businesses!

ID
#1444671 Review #1444671 is a subjective opinion of poster.
Cons
  • Poor quality work
  • Being lied too
Reason of review
Bad quality
Loss
$900
Preferred solution
Full refund
New Reviewer

STAY AWAY!