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Consumerist

Consumerist

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What is your customer experience with Consumerist?

Consumerist Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Consumerist reviews reflect a negative sentiment from this recent buyer who did not receive a return label and could not reach a live person, leaving the return and refund process unresolved.

Positive Feedback

Recent recommendations emphasize the desire to speak with a live person and value responsive customer service.

Negative Feedback / Risk Areas

  • Inability to contact a live agent is a common Consumerist customer complaints theme.
  • Missing return label and unclear return instructions create delays for refunds.
  • Purchases via marketplaces can involve price discrepancies and order confusion.

Key Takeaways for Future Customers

  • Confirm return and refund procedures before buying.
  • Verify order details to avoid wrong item or higher prices.
  • Contact customer service promptly if label or support is not provided.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Miami, Florida

Have not received the return label for the product that i need to return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I'm new to buying on eBay.
  • - No live agent to help.
  • - Found on eBay for 3x; color mismatch.
  • - I need to return it; no shipping label instructions.

very disappointed that I was not able to speak with a live person to help with my concern.

I am new buying products with EBAY, I wanted to buy something that my husband used to buy , but is no longer in stores, i was able to finded in EBAY with a triple the price that it was , unfortuntelly i did not review the order and the colors of the package was different from the one I wanted, so Now I need to return it , but, I have not received the shipping label instructions.

User's recommendation: to be able to speak with a live person

View full review

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article