Consumer Trends
Most Discussed Companies
Companies are selected and sorted automatically by an algorithm. This algorithm selects companies with maximum speed of review growth (in %) and compares it to a selected month. The algorithm is subject to change in future.
Top 10 Companies by the Number of Reviews
Companies are selected and sorted automatically by an algorithm. This algorithm selects companies with maximum number of reviews for a selected month and compares it to another month selected. Rate of increase and decrease is displayed in terms of the selected months. The algorithm is subject to change in future.
| Rank | Company | Reviews | Rating | Customer Calls | Comments | ||||||||
| # | Name | Mar 21 | Feb 21 | Mar 21 | Feb 21 | Mar 21 | Feb 21 | Mar 21 | Feb 21 | ||||
| 1 | Cashnow | 16 | 8 | 8 | 2.1 | -0.1 | 2.2 | 125 | 57 | 68 | 1 | 1 | 0 |
| 2 | LoanCare | 16 | 6 | 10 | 1.4 | 0.1 | 1.3 | 52 | 28 | 24 | 2 | -3 | 5 |
| 3 | AmeriSave | 14 | -1 | 15 | 2.8 | - | 2.8 | 0 | - | 0 | 0 | - | 0 |
| 4 | NewRez | 14 | 3 | 11 | 1.3 | - | 1.3 | 5 | 3 | 2 | 11 | 10 | 1 |
| 5 | Freedom Mortgage | 8 | 4 | 4 | 1.4 | -0.2 | 1.6 | 3 | -3 | 6 | 10 | 7 | 3 |
| 6 | ShellPoint Mortgage Servicing | 7 | 4 | 3 | 1.2 | - | 1.2 | 0 | - | 0 | 30 | 27 | 3 |
| 7 | Goldman Sachs | 7 | 6 | 1 | 2.5 | 0.1 | 2.4 | 32 | 25 | 7 | 0 | - | 0 |
| 8 | Bridgecrest | 5 | 4 | 1 | 3.0 | - | 3.0 | 28 | 3 | 25 | 0 | - | 0 |
| 9 | Quicken Loans | 5 | 2 | 3 | 1.5 | -0.1 | 1.6 | 8 | 2 | 6 | 9 | 7 | 2 |
| 10 | Mr Cooper | 4 | -3 | 7 | 1.2 | - | 1.2 | 0 | -2 | 2 | 0 | -3 | 3 |
Top 5 Categories by the Number of Reviews
Categories are selected and sorted automatically by an algorithm. This algorithm selects categories with maximum number of reviews in this industry for a particular month. Rate of increase and decrease is displayed in terms of the selected months. The algorithm is subject to change in future.
| Rank | Category | Reviews | ||
| # | Name | Mar 21 | Feb 21 | |
| 1 | Footwear and Clothing | 3465 | 866 | 2599 |
| 2 | Food Delivery | 3040 | 1145 | 1895 |
| 3 | Auctions and Marketplaces | 2879 | 422 | 2457 |
| 4 | Financial Services | 2317 | -261 | 2578 |
| 5 | Telecommunications | 2100 | 333 | 1767 |
Trending Reviews
Views by region for the last 48 hour
Last 12 Hours
Last 24 Hours
Last 48 Hours
Top Companies by the Number of Calls to Customer Service
Companies are selected and sorted automatically by an algorithm. This algorithm selects companies with maximum number of calls to their customer service through our website for a particular month. It also selects top 5 reasons for people to call customer service of different companies during a given month. Rate of increase and decrease is displayed in terms of the selected months. The algorithm is subject to change in future.
| Rank | Company | Total Calls | ||
| # | Name | Mar 21 | Feb 21 | |
| 1 | Cashnow | 125 | 57 | 68 |
| 2 | Lending Club | 63 | 57 | 6 |
| 3 | LoanCare | 52 | 28 | 24 |
| 4 | Tata Capital | 49 | 11 | 38 |
| 5 | Bajaj Finserv | 38 | 19 | 19 |
Top 5 Companies by the Number of Resolved Issues
Companies are selected and sorted automatically by an algorithm. This algorithm selects companies with maximum percentage of issues that we marked as resolved for a particular month. Rate of increase and decrease is displayed in terms of the selected months. The algorithm is subject to change in future.
Solutions Consumers are Looking for
Solutions that consumers are looking for are selected and sorted automatically by an algorithm. This algorithm selects and ranks prefered ways of issues resolutions mentioned by consumers during review submission process for the selected months. Rate of increase and decrease is displayed in terms of the selected months. The algorithm is subject to change in future.
March 2021
February 2021
- Other solution
- Full refund
- Let the company propose a solution
- Deliver product or service ordered
- Apology