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Anonymous
map-marker Havre, Montana

Tracfone Ripoff / Poor Custumer Service

AI Highlights
  • - Bought a 60-min card and had 62.5 min.
  • - Tried to add airtime; CC text told to contact center and 7/8/13 shows 60 minutes posted as 1 minute/90 days.

I purchased a 60 minute card.(I had 62.5min&21 days) Tried to add air time on 7/2/13. But received a text to contact customer center to complete transaction.

I called CC on 7/4/13 AM. I punched in several codes, they said keep my cell on I will receive the minutes. They sent a text at 7:47 am to contact CC to complete transaction. I contacted CC on 7/8/13, I talked to Jammal he said I received 60 min on 7/4.If so where's my service days.

He punched some keys & gave me 1 min/90 days I'm out 60/min.

Loss:
$20
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