New Reviewer

Consumer Direct has a grade of F at B.B.B.!

I noticed that Consumer Direct advertises that they are member of the BBB. They are however, they have a rating of F.This company is a scam company out of Nevada. I spoke to the Nevada insurance board and they stated that consumer Direct has vacated there liscense. They also vacated their DBA. Consumer direct is a auto waranty company that doesnt pay. They have cost me over $5000.00 in repairs that the policy covers. I payed them in full and I will never see any of this money. They dont even answer the phone. I have been waiting for almost two weeks on my latest auto claim. I cant afford to fix my A.C. because it cost $1700.00. Today is the 30th day in a row that reached 100 degrees and I am hot!
View full review
#259015 Review #259015 is a subjective opinion of poster.
Houston, Texas

Aftermarket extended auto waranty are a scam

beware of Consumer Direct Warranty company and mepco financial company and any of there affiliates.they are a not let them talk you into making payments for your auto extended warranty contracts and don't give them your credit card number or bank info. I made the mistake of making automatic payments by credit card. One day I found fraudulent charges to this credit card and canceled it. I think it was someone at Consumer Direct Warranty or at mepco financial that made these charges knowing that I would cancel the card knowing no automatic payments would be aid to my account for my extended warranty and knowing that people forget to set up a different payment plan knowing that they will take all your money if you are found 90 days late. I lost over $1600 and no auto warranty. #1 its too expensive and they do not cover everything ex some parts and some labor they will not pay for.Your better off learning how to fix it yourself.
View full review
#175387 Review #175387 is a subjective opinion of poster.
Philadelphia, Pennsylvania



Consumer Direct Warranty (CDWS ) provides extended car warranty services to customers . Consumer Direct Warranty operates through National Dealer Warranty Service and through the web-site, where customers can place claim initiation request for repair facility use only. And after some time, once claim is submitted, Consumer Direct Warranty takes care of claim filling and maintaining warranty case, and computerized claims system fax documents to the provided fax number to start claim. Consumer Direct Warranty headquarters in Redding, CA, USA.

Consumer Direct Warranty reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article