Skip to content
  • Login
Constant Contact

Constant Contact

www.constantcontact.com
What is your customer experience with Constant Contact?

Constant Contact Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Constant Contact has 1.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Stay away from this company. I also have a problem with CLOVER for even utilizing them and I will go and I will write reviews on CLOVER too for allowing apps like this to exist on their platform.", "Try Klaviyo - seems more robust and DATA is amazing", "Think twice!".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

View full overview ›

Media from reviews

Constant Contact - Mission Control Abreeze Technologies
Constant Contact - Mission Control Abreeze Technologies - Image 2Constant Contact - Mission Control Abreeze Technologies - Image 3Constant Contact - Mission Control Abreeze Technologies - Image 4Constant Contact - Mission Control Abreeze Technologies - Image 5Constant Contact - Mission Control Abreeze Technologies - Image 6
View all media ›
Mark E Sma

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mission Control Abreeze Technologies

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 4 confidential files for company representatives

I am using CLOVER and the app I use to track my employees commission and average sale is Mission Control by breeze tech technologies, and constant contact. I have three locations using the service one does not work.

I have been going back-and-forth with the chat person for the last three months And I get one response every 24 hours, its a runaround response where it sounds like theyre just too lazy to do their actual homework. I still have ran through every scenario. They have wanted me to I checked the building. I have showed them proof of billing.

I have made sure all the downloads are there. Everything is done on my end and they still cant figure out how to make it work yet. They are charging me for four locations and only two are working and in reality I only have three. Jane at a breeze technologies is absolutely useless.

The people that work here are absolutely useless.

Its sad that they are OK with completely taking advantage of people and not offering any solutions. I feel like its just a person drinking a big gulp and hitting hot Cheetos in front of a computer screen taking a break preparing the computer game just to answer one question a day this company is a joke and I hope they get shut down.

View full review
Loss:
$1000
Cons:
  • Complete scam useless customer service

Preferred solution: Full refund

User's recommendation: Stay away from this company. I also have a problem with CLOVER for even utilizing them and I will go and I will write reviews on CLOVER too for allowing apps like this to exist on their platform.

Anonymous
map-marker Acton, Massachusetts

If I could give no stars I would

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My CC keeps disconnecting from its WooCommerce plugin with zero warning. Have contacted CC multiple times and they tell me to just reinstall the plugin. So, I guess I have to check my CC daily to make sure it isn't disconnected? Great

The chat CSRs know nothing. No chat takes less than 10 minutes just to determine they can't answer your question.

Basic functionality like being able to add existing contacts to new flows is missing. "Specialist" tells me I should just "copy" the emails and send them manually. But, wait guess what? You can't copy emails that are in a flow. So when he said copy what he meant was MANUALLY RECREATE THE EMAILS. I'm no tech genius, but an email created within CC should be available in all areas of CC, no?

*** functionality compounded by *** customer service.

And you get emails from a noreply email address and then they tell you to get back in the queue on chat or the phone, so you can re-tell the next person everything you've already worked on. NICE!!!

View full review

User's recommendation: Try Klaviyo - seems more robust and DATA is amazing

CHRISTINE B Sxy
map-marker Waltham, Massachusetts

Want to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Horrible customer service would set up time to go over what the company could do to help my business would call 15 / 20 min after scheduled time then tell me when I asked about something that we probably wouldn't have enough time to get into it and let's reschedule a time and that happened more than once!! THEY SHOULD REFUND MY MONEY SINCE THEY DID NOTHING BUT STRESS ME OUT !!!

View full review
Loss:
$20

Preferred solution: Full refund

User's recommendation: Think twice!!!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article