Constant Contact

I am using CLOVER and the app I use to track my employees commission and average sale is Mission Control by breeze tech technologies, and constant contact. I have three locations using the service one does not work.

I have been going back-and-forth with the chat person for the last three months And I get one response every 24 hours, its a runaround response where it sounds like theyre just too lazy to do their actual homework. I still have ran through every scenario. They have wanted me to I checked the building. I have showed them proof of billing.

I have made sure all the downloads are there. Everything is done on my end and they still cant figure out how to make it work yet. They are charging me for four locations and only two are working and in reality I only have three. Jane at a breeze technologies is absolutely useless.

The people that work here are absolutely useless.

Its sad that they are OK with completely taking advantage of people and not offering any solutions. I feel like its just a person drinking a big gulp and hitting hot Cheetos in front of a computer screen taking a break preparing the computer game just to answer one question a day this company is a joke and I hope they get shut down.

My CC keeps disconnecting from its WooCommerce plugin with zero warning. Have contacted CC multiple times and they tell me to just reinstall the plugin. So, I guess I have to check my CC daily to make sure it isn't disconnected? Great

The chat CSRs know nothing. No chat takes less than 10 minutes just to determine they can't answer your question.

Basic functionality like being able to add existing contacts to new flows is missing. "Specialist" tells me I should just "copy" the emails and send them manually. But, wait guess what? You can't copy emails that are in a flow. So when he said copy what he meant was MANUALLY RECREATE THE EMAILS. I'm no tech genius, but an email created within CC should be available in all areas of CC, no?

*** functionality compounded by *** customer service.

And you get emails from a noreply email address and then they tell you to get back in the queue on chat or the phone, so you can re-tell the next person everything you've already worked on. NICE!!!