ConsignWorks

Thank you for your comments. We take these allegations very seriously.

If you could please specific examples, I want to investigate these violations of our company policy.

Please respond here, or you may reply directly to me at marketing at consignworks dot com. Again, thank you for taking the time to comment.

We don't have a "shop". Good try, though.

I stopped going to them long time ago, overpriced and rude. There are so many other

estate sale companies and estate sales. They won't learn how to be customer friendly.

ConsignWorks does not do clean outs. They partner with companies that bring left-over items to consignment or donation and only if it is broken, damaged or used up does an item go into the trash. Get your facts straight.

Yes, we went out of our way with a van! Wonder how many companies go to that length?

How many auction houses? NONE!

Too bad we could not do anything about the rain, but you could have stayed in your car.

No one was allowed at the house until 8:30, so standing outside in the rain on the street makes little sense. Yes, we were busy, but the sale was worth the wait.

What baloney. Everyone was in the house by 9:30 and had a number.

No one told anyone to be quiet. Our people even stood outside with everyone and talked about the Red Sox, answered questions, etc. There was a police detail and a passenger van to bring folks in so they did not have to even walk. Rude?

What a falsehood! Not at our sales, sorry, buster. Please, if you are even legitimate, and not the same person or company writing this nonsense on this site, then please, just don't come!

Now, if you were the person who asked to purchase the period Chippendale chest in original condition for $800, then this was not the sale for you. And thanks to the dealers from Boston, New York, and the Cape that did come and buy, you know how special this sale was!

We are sorry to learn about this. However, none of the Estate Sale Managers recall either an item that was not in the sale, nor the conversation with you. Can you help us, and tell us exactly which sale, and which item so we can respond? But let us take this opportunity to state the facts and set the record straight. There are some occasions that items are removed from sales by the seller, our client. After all, the items belong to them, not you, and certainly not us. Did you see that we clearly state this policy in every web page on our site? We also tell buyers to contact us to confirm availability so they do not waste their time.

Now as far taking items on consignment, we took the time to look at this year's results. Out of 53 sales so far for 2012, 3 sales had some items that we took back to our gallery. That makes less than 6% which was a bit of a surprise to us, in fact. Of course, the period Chippendale chairs, worth 1000s each, should not have been liquidated for less than their value. In fact, all items are available to the public before going to their next destination, and always for far less. Since most items sell, the remainder goes to charity or disposal. Last week, the beautiful Gerte items sold to a dealer, and the other 2 sales sold to the bare floors, with over a 90% sell through. With hundreds of buyers and regulars at each of our sales, we have to believe that all those folks find the values compelling. So perhaps this isn't the right venue for you.

Finally, we never buy-out estates after the sale, as this is a conflict of interest. The wonderful items you see on line are from consignors who bring items to us directly. And the other items? Well, the cat is out of the bag...we buy at auction. There are two employees dedicated to this task. And during the winter months, you will find us in Florida finding great items that go back to Mass in a tractor trailer. Find us at Burchards, Granny's, Elliot's and the others. So thanks for letting go on record, we are happy to fully disclose.

Now, for anyone who actually reads these gripe sites, we welcome you to talk to our clients, or better yet, come to our sales to see for yourself! Best, T, V, C.

Again what sale and what item? How can we help you if you do not answer this question?

Please provide the specific sale and item. And then read the website that says items may not be available and to call us like other folks do. How can you say 4 hours when numbers are at 730. No buyer is at the house at 5.

We are trying to help you, but we need you to be upfront and truthful.

Thanks.

And when you come to another sale, announce yourself to the Estate Sale Manager so we can assist you directly. We would love to meet you and help you with your purchase.

Consignworks sales are crazy. There prices are out of sight. Dont go Dont go

What a farce and fraudulent statement. We have not had a gold necklace for sale for over one year at any sale.

And if this was a real buyer, they would know we do not hold back or keep anything. Tells you more about the anonymous poster.

We have never engaged in what was claimed by this person. We have not had a gold necklace for sale, nor have we ever taken a necklace back for sale. This statement is an outright falsehood, and we intend to track down this person for slander and misrepresentation.

Love these pop up websites which allow low lifers to make inaccurate comments which hurt reputable businesses. Wow, it is unfortunate that types of posts can happen without proof, names, etc.

We suspect it is a competitor (New Jersey post, 300 miles away, really?), as this is not our policy or practice. Fine jewelry written appraisal by Certified Gemologist in Wellesley (no charge to client). Either sold at sale or returned to client.

Jewelry is NEVER taken on consignment. Deidra

Love these pop up websites which allow low lifers to make inaccurate comments which hurt reputable businesses. Wow, it is unfortunate that types of posts can happen without proof, names, etc.

We suspect it is a competitor (New Jersey post, 300 miles away, really?), as this is not our policy or practice. Fine jewelry written appraisal by Certified Gemologist in Wellesley (no charge to client). Either sold at sale or returned to client.

Jewelry is NEVER taken on consignment. Deidra

Not only have we not had any significant pieces of jewelry over the past year (we often have fun costume jewelry, sterling - things like that...) but if we did we would have been HAPPY to sell it for the client. Jewelry such as the gold necklace this fellow describes is just NOT something that we would even consider consigning!

WE would have encouraged the client to either keep it or sell it themselves based on its weight. Our store, New England Antiques is primarily furniture, decorative smalls, etc. We do have a small jewelry display but the items we have are typically either costume (vintage/antique) or very special, unique etc. in some other way.

We do NOT have rows of commonplace gold necklaces! Now did I mention that we actually consign almost nothing? Owners will often ask us to consign items that do not sell at their sale and I can't tell you how many times I have had to turn them down! The few items we do have consigned at our store are being returned, little by little to the customers because that is just not the business we are in!

I would encourage ANYBODY reading these posts to come on over to one of our sales and speak to one of us directly about any questions you may have about our policies! And while you are there...have fun! Shop! We run wonderful, well organized sales and our staff is friendly and helpful!

You will have a ball! As for "John Reed"?

Shame on you. :~(