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Conscious Pets in San Jose, California - TERRIBLE!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!!

2.0
Details
I ordered a product which was defective when it arrived and immediately returned it for a refund according to their policy. After waiting for a response for several weeks and making multiple attempts to contact them, no one ever answered the phone or returned any of my calls. Finally I received an email refusing to refund me. When I threatened to post a negative review, they emailed that they would refund me, however, it has been almost 6 months, and NO REFUND!!! THIS IS THE WORST COMPANY EVER!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!! Shocked
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Review
#1423769 Review #1423769 is a subjective opinion of poster.
Cons
  • Fact that they will not deliver the product or refund
Reason of review
The company hThey have never refunded me for a defective product I returned 6 months ago!
Loss
$40
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball

Conscious Pets in Sunderland, England - Weasel activation ball

1.7
Details
After watching a video of this dog toy I ordered it as it looked good costing £26, when the product came, it wasn't boxed it had just been put in a bag, no instructions, and within the first play it has dropped to bits, looking on other websites I could of bought the product for £3.99, feel like I have been totally ripped off, would never use this company again.
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Review
#1416455 Review #1416455 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Cons
  • Value of the product
Reason of review
Bad quality
Loss
$26
Preferred solution
Full refund
2.3
Details
This company is a complete scam. I ordered one of their activation moving ball toys, and it took 3 weeks to arrive. I was not warned before purchasing that it would take so long to receive. Once it did arrive, it did not work, even with using multiple different...
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3 comments
Anonymous
#1618608

Call your bank or credit card company...I did and the company has so many days to respond.. unless they will so bank refunds money.

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Review
#1414848 Review #1414848 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Cons
  • Fact that they will not deliver the product or refund
  • Product
  • Deceptive business practices
Reason of review
Poor customer service
Loss
$29
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball
  • Milo Activation Ball
2.0
Details
Conscious Pets - Rubbish dogs' toothbrush
I ordered that rubbish toothbrush also andbwas surprised to see it was sent from China. Not a single instruction. Sent an email to the company askingbwhere the toothpaste should go and received a reply. My Staffie cross has very strong jaws. He enjoyed the brush for...
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2 comments
Anonymous
#1598200

I am not going to contact them and I will not order from them again, thanks to your review. I also got the toothbrush and in minutes, it looked pretty much like yours.

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Review
#1400139 Review #1400139 is a subjective opinion of poster.
Product
Conscious Pets Pet Toy
Reason of review
Bad quality
Loss
$32
Preferred solution
Full refund
Tags
  • Toothbrush
2.2
Details
I bought two products from Conscious Pets: the jumping activation ball, and the toothbrush toy. Both took over a month and a half to arrive, and they shipped from China (this should have been my first sign that something was wrong!!). When the activation ball arrived,...
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2 comments
Anonymous
#1663328

I wish I had seen these reviews before I purchased the bumble ball. It is small and cheap and parts had already fallen off and it freaking SINGS and the mechanism inside got stuck so it stopped bouncing in about 2 minutes. Total garbage.

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Review
#1395634 Review #1395634 is a subjective opinion of poster.
Product
Conscious Pets Pet Toy
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund
2.3
Details
Took forever to get the Milo Weasel Activation ball. It was shipped from China, not their warehouse. The tracking information I received was very weird. When we did get it we were shocked how cheaply made it is. I thought it was motion activated but it’s just on or off...
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Review
#1378451 Review #1378451 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Cons
  • Product
Reason of review
Bad quality
Loss
$26
Preferred solution
Let the company propose a solution
Tags
  • Milo Weasel Activation Ball