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Conscious Pets - Do Not buy from This Company

1.0
Details
I ordered a Milo Nest for my puppy on October 23rd, and was told it was shipped on October 25th. I have yet to receive it, so I notified Pay Pal. They sent an email to Conscious pets who emailed them back to say it can take up to two weeks to receive. In my original email to Conscious Pet, I told them to xl the order, in the meantime I am being through Pay Pal for the order. If this is not settled by November 26th Pay Pal closes their books.
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Review
#1706433 Review #1706433 is a subjective opinion of poster.
Cons
  • I do not like the way they handle their orders
Reason of review
Order processing issue
Loss
$45
Preferred solution
Full refund
1.0
Details

Update by user May 27

I have tried to send the video to them using google drive because the file is so large. They respond by saying that they can’t open it.

It’s been 3 months and I still don’t have a resolution. My $80 dog toy has gone into the trash and I have nothing to show for it but...

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Review
#1522898 Review #1522898 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Received the toy. Put the batteries in. Put on the floor and after 30 seconds the batteries fall out inside. Wanted to return, sent picture. This company should be shut down for fraud. No Customer Service.
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1 comment
Anonymous
#1669589

I also purchased one of the bouncy balls from this website and it was very cheaply made. The pieces inside were falling out.

Not a good choice for a puppy or any dog for that matter. I have emailed and messaged several times and after 3 months they keep telling me I am still getting a refund.

That’s a joke. Then they tell me to please be patient.

Review
#1507475 Review #1507475 is a subjective opinion of poster.

Conscious Pets in Fresno, California - Lousy product

Ordered the little weasel tail that activates and moves around. Completely useless, and at $24, a real rip-off. There is only one way to turn the device on, and that's to open the battery encasing and switch it on, and then while it trembling around, put the thing back together again. Problem is, once you set it on the floor for your pet to enjoy, the batteries come loose with all the movement and the thing dies. Avoid this rip-off at all costs. A total scam.
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Review
#1461271 Review #1461271 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Bad quality
Loss
$24
Preferred solution
Full refund

Conscious Pets in Irvine, California - Not a reputable company

I ordered 2 toys for my dogs, the one broke the 2nd time she used it. The other one was a hard plastic that lit up & jumped around on the floor, both dogs were frightened by the toy as it is so hard it hurt them if they got too close to it as it jumped. I immediately contacted the company through email & was told they would issue a refund. They did not. Many emails back & forth to no avail. They continue to promise a refund but do not deliver. This has gone on for 5 months. They have no intention of issuing a refund. BEWARE of this company, they DO NOT stand behind their products. DO NOT ORDER FROM THEM unless you are willing to lose your money.
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Review
#1449756 Review #1449756 is a subjective opinion of poster.
Product
Conscious Pets Pet Toy
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund

Conscious Pets in Murrieta, California - Beware, beware, beware

1.0
Details
Ordered a forty dollar pet toy and they have never shipped or mailed product. Cant get a hold of anyone over the phone when i call to see what the issue is. They are thieves!!!!!
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Review
#1425581 Review #1425581 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue

Conscious Pets in San Jose, California - TERRIBLE!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!!

2.0
Details
I ordered a product which was defective when it arrived and immediately returned it for a refund according to their policy. After waiting for a response for several weeks and making multiple attempts to contact them, no one ever answered the phone or returned any of my calls. Finally I received an email refusing to refund me. When I threatened to post a negative review, they emailed that they would refund me, however, it has been almost 6 months, and NO REFUND!!! THIS IS THE WORST COMPANY EVER!!! DO NOT EVER DO ANY BUSINESS WITH THEM!!! Shocked
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Review
#1423769 Review #1423769 is a subjective opinion of poster.
Cons
  • Fact that they will not deliver the product or refund
Reason of review
The company hThey have never refunded me for a defective product I returned 6 months ago!
Loss
$40
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball

Conscious Pets in San Diego, California - Worthless Product

I ordered an activated ball weasel and the product is worthless. It doesn't work, comes with no instructions and is very cheaply made. I threw it in the trash. Do not buy any of Conscious Pets products. It's a total con. Not worth even one dollar
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Review
#1411070 Review #1411070 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Damaged or defective

Update by user Nov 05, 2018

The item arrived today one month after ordering it. It came without any instructions as to how to use it.

It's supposed to be a teeth cleaning device for dogs. Is there supposed to be a special toothpaste?

If so, where does it go? I am going to throw it in the garbage....

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1 comment
WoebegoneBoxerDog729
#1592847

I'm adding to my review. The item arrived today one month after ordering it.

It came without any instructions as to how to use it. It's supposed to be a teeth cleaning device for dogs. Is there supposed to be a special toothpaste? If so, where does it go?

I am going to throw it in the garbage.

I shouldn't be surprised. Chinese goods from an incompoetent, unreliable company which I suspect is Chinese as well.

Review
#1389879 Review #1389879 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Problem with delivery
Preferred solution
Full refund

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