Conscious Pets Reviews and Complaints
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(97 of 189 reviews match)
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Conscious Pets - Horrible company!
Ordered a pet bed. They said it would be delivered 8-15 days from date of shipment and it never arrived. The tracking number they provided kept coming up as “not found”! They kept making excuses about it being lost and when I asked for it to be cancelled and credited they tried to get me to accept a replacement. When I refused they tied to get me to select another item of equal value! When I threatened to report them to my credit card company they said they would issue a credit and send an email confirmation. 48 hours later NO CONFIRMATION! Just another email excuse stating that accounting has it and they are delayed! DO NOT DO BUSINESS WITH THIS COMPANY!! I have now filed a dispute with my credit card company for “merchandise never received”!!!
Review
Cons
- I have no product and no refund-scam site
- Anything about the experience
- I never received my product and they will not refund the money
Reason of review
Poor customer service
Loss
$76
Preferred solution
Full refund
Tags
Conscious Pets - BAD BAD BAD
GOT WRONG SIZE BED ANND TRIED TO CANCEL ORDER FOR SUB STANDARD TOYS THEY SAID NO
Review
Cons
- Took forever for delivery and then the products were cheap junk
- I did not liked being conned
- Lack of availbility of refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Deliver product or service ordered
Tags
Conscious Pets - THIS IS A SCAM
I ordered a MILO ball in november 2018. never received the product customer service line is a recording email communication must be automated they refuse to send me refund. they promise to reorder it for me, but it never arrives. I have clearly asked for refund. they decline
Review
Product
Cons
- Never received product i paid for
Reason of review
FRAUD
Loss
$24
Preferred solution
Full refund
Tags
Conscious Pets - No product after 1 year
I have been fighting with these scammers since August of 2018, i have 150 emails requesting a replacement and/or refund, which they promise, but never delivered. I’ve even gotten tracking numbers only for them to say “sorry, we never sent. I would like to see a class action law suit against these people stealing money from hard working people!!!!
Review
Cons
- Fraudulent
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund
Conscious Pets - Scammers
Ordered and paid for a product 9 months ago. Every time I email to enquire why it hasn't arrived I got an excuse of "sorry we forgot to send it". Been told 5 times they will re-mail it. When I had enough I've asked for a refund and was told they don't refund after 6 months.
Review
Reason of review
Problem with delivery
Loss
$27
Preferred solution
Full refund
Broken milo weasel balls with in minutes for puppy a *** tuz, batteries fell out dog was playing with the batteries. NOT HAPPY. Sent pictures of broken toys. Completes, emails, I bought these toys 9-21-18. Still waiting for refund. Then they claimed they could not find...
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Review
Reason of review
Damaged or defective
Loss
$47
Preferred solution
Full refund
Conscious Pets - The place is a scam! do not order from them!
I order the toy in November. I keep emailing them, It took at least 6-8weeks because it was taking so long to get. Only to arrive broken. I emailed them and told them what had happened.they instructed me to take picture of the item, which I did and they said I could order another idem. I pick out one and did not receive it. I contacted them again and Told just send me a refund . I was told that my refund being processed. Over then next 6 months I emailed them with the same response. This month I did the same email and they sent me a notice that I will not receive a refund because it has been more that 180 days. This is all a scam ! do not order from them.
Review
Reason of review
Bad quality
Loss
$24
Preferred solution
Full refund
Conscious Pets - This company IS A SCAM
I placed an order with this company a year ago and they took my money out of my bank, they have never sent me my order, or a refund. Even worse, they keep sending me emails almost every day telling me that “ nothing to worry about ‘ your order has been sent to processing “ THEY USE VERY BAD ENGLISH AND S SPELLING, I DON’\T KNOW WHO THESE PEOPLE ARE, BUT STAY AWAY FROM THEM!! !! THEY ARE A COMPLETE SCAM AND A THIEF. THEY HAVE BEEN REPORTED TO THE BETTER BUSINESS BUREAU BY HUNDREDS OF PEOPLE. PLEASE DO NOT BUY ANYTHING FROM THESE PEOPLE, YOU WILL BE VERY VERY SORRY.
Review
Conscious Pets - Defected item no service
Defected item arrived after long time and no service
Review
Product
Reason of review
Damaged or defective
Ordered a ball launcher and it arrived broken. I reached out to them and they offered to send a replacement. The replacement never arrived and I was then offered a full refund. I inquired about the status of my refund for over 4 months and was told that it was still in...
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1 comment
The EXACT thing happened to me. I ordered a dog dental bone which my medium size dog in 30 min bit off chunks and swallowed some.
Caused her to throw up and some passed through. Could have caused intestinal blockage. They offered another toy which fell apart in the box and had dangerous little caps that any dog or toddler could take off and swallow. I asked for a refund and was told they would refund the full amount.
After constant delays and excuses I was told it had been more than 180 days and was no longer eligible for a refund. I contacted my credit card company about the fraud.
They did give me a refund but I feel it is unfair that this company keeps the money and my bank pays. Get the word out everyone!
Review
Cons
- I have no product and no refund-scam site
Reason of review
This business is a scam
Loss
$80
Preferred solution
Full refund
Tags
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Hey got an message from this company an they are trying to correct there mess, with a refund lets see if I receive the replacement choice I picked. Not a toy...
Never again but I did request the nest bed.
But will it ever get here we shall see. I will keep you posted.