Conscious Pets Reviews and Complaints
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Ordered activation ball and it was already falling into pieces when it arrived. I asked for a refund and they said it was refunded in August and I never received it. I checked my paypal and they said they never processed a refund, conscious pets could not produce a...
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Review
Reason of review
Damaged or defective
Conscious Pets - Horrible company!
Ordered a pet bed. They said it would be delivered 8-15 days from date of shipment and it never arrived. The tracking number they provided kept coming up as “not found”! They kept making excuses about it being lost and when I asked for it to be cancelled and credited they tried to get me to accept a replacement. When I refused they tied to get me to select another item of equal value! When I threatened to report them to my credit card company they said they would issue a credit and send an email confirmation. 48 hours later NO CONFIRMATION! Just another email excuse stating that accounting has it and they are delayed! DO NOT DO BUSINESS WITH THIS COMPANY!! I have now filed a dispute with my credit card company for “merchandise never received”!!!
Review
Cons
- Anything about the experience
- I have no product and no refund-scam site
- I never received my product and they will not refund the money
Reason of review
Poor customer service
Loss
$76
Preferred solution
Full refund
Tags
Conscious Pets in North Port, Florida - Interactive Milo toy ball ...PIECE OF CHINESE JUNK!
Written twice for refund,,NO RESPONSE BY EMAIL OR PHONE!
Review
Cons
- Poor product and service
Reason of review
Damaged or defective
Loss
$23
Preferred solution
Full refund
Tags
Conscious Pets - DOG BED
hi I to was sent a wrong size bed I ordered an extra large but was sent a medium there was no way I would have ordered thi size as my dog is a lurcher so no good to me so I can not get a refund perhaps the only size left what a scam. with all these complaints I can not under stand why AMAZON deals with there scams
Review
Reason of review
Poor customer service
Preferred solution
Full refund
Conscious Pets - BAD BAD BAD
GOT WRONG SIZE BED ANND TRIED TO CANCEL ORDER FOR SUB STANDARD TOYS THEY SAID NO
Review
Cons
- Took forever for delivery and then the products were cheap junk
- Lack of availbility of refund
- I did not liked being conned
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Deliver product or service ordered
Tags
Conscious Pets - THIS IS A SCAM
I ordered a MILO ball in november 2018. never received the product customer service line is a recording email communication must be automated they refuse to send me refund. they promise to reorder it for me, but it never arrives. I have clearly asked for refund. they decline
Review
Product
Cons
- Never received product i paid for
Reason of review
FRAUD
Loss
$24
Preferred solution
Full refund
Tags
Conscious Pets - No product after 1 year
I have been fighting with these scammers since August of 2018, i have 150 emails requesting a replacement and/or refund, which they promise, but never delivered. I’ve even gotten tracking numbers only for them to say “sorry, we never sent. I would like to see a class action law suit against these people stealing money from hard working people!!!!
Review
Cons
- Fraudulent
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund
Conscious Pets - Scammers
Ordered and paid for a product 9 months ago. Every time I email to enquire why it hasn't arrived I got an excuse of "sorry we forgot to send it". Been told 5 times they will re-mail it. When I had enough I've asked for a refund and was told they don't refund after 6 months.
Review
Reason of review
Problem with delivery
Loss
$27
Preferred solution
Full refund
Broken milo weasel balls with in minutes for puppy a *** tuz, batteries fell out dog was playing with the batteries. NOT HAPPY. Sent pictures of broken toys. Completes, emails, I bought these toys 9-21-18. Still waiting for refund. Then they claimed they could not find...
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1 comment
Hey got an message from this company an they are trying to correct there mess, with a refund lets see if I receive the replacement choice I picked. Not a toy...
Never again but I did request the nest bed.
But will it ever get here we shall see. I will keep you posted.
Review
Reason of review
Damaged or defective
Loss
$47
Preferred solution
Full refund
Conscious Pets - Toy is great concept but only last 5 minutes
My dog loved this toy but it broke after 5 minutes. Not sturdy enough for a large dog. Would not recommend and its expensive
Review
Pros
- Idea of the toy
Cons
- Zero customer service
Reason of review
Bad quality
Loss
$35
Preferred solution
Let the company propose a solution
I ordered four doggie harness for my little one's end of November 2117. I received an e-mail in around January stating unavailable.. I was asked if I wanted to buy something else or refund. I requested refund. I contacted company about every month and a half. Was told...
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Review
Cons
- Anything regarding this company scandalous
Reason of review
Poor customer service
Loss
$120
Preferred solution
Full refund
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Literally in the midst of fighting for a refund for the exact same reason. It took them 2 months to respond to our initial inquiry and then had the audacity to say it wasn't requested within the 14 day return window.
Mind you, the product itself was broken and hazardous to both small dogs and babies!
At this point, I have a very serious issue with the company itself and am appalled they are still an active business. How can we inform future potential customers of these ridiculous products and help save any other animals?