Conscious Pets Reviews and Complaints
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Ordered activation ball and it was already falling into pieces when it arrived. I asked for a refund and they said it was refunded in August and I never received it. I checked my paypal and they said they never processed a refund, conscious pets could not produce a...
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5 comments
Literally in the midst of fighting for a refund for the exact same reason. It took them 2 months to respond to our initial inquiry and then had the audacity to say it wasn't requested within the 14 day return window.
Mind you, the product itself was broken and hazardous to both small dogs and babies!
At this point, I have a very serious issue with the company itself and am appalled they are still an active business. How can we inform future potential customers of these ridiculous products and help save any other animals?
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Review
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Damaged or defective
Conscious Pets - Do Not buy from This Company
I ordered a Milo Nest for my puppy on October 23rd, and was told it was shipped on October 25th. I have yet to receive it, so I notified Pay Pal. They sent an email to Conscious pets who emailed them back to say it can take up to two weeks to receive. In my original email to Conscious Pet, I told them to xl the order, in the meantime I am being through Pay Pal for the order. If this is not settled by November 26th Pay Pal closes their books.
Review
Cons
- I do not like the way they handle their orders
Reason of review
Order processing issue
Loss
$45
Preferred solution
Full refund
Do not do business with Conscious Pets; they do not send the goods and try to defraud the customer.
Very poor service and poor quality items. They tell you you can get a refund but you never get a refund from this company. They are a Scam!
Review
Product
Conscious Pets Milo Activation Ball Pet Toy
Do not do business with Conscious Pets; they do not send the goods and try to defraud the customer.
The toys are cheap and nasty. The beds are too small and nort fit for purpose. They keep telling you that they will send a refund but do not. Then they say you are not of time! There is a pattern in all these reviews. AVOID!
Review
Product
Conscious Pets Milo Activation Ball Pet Toy
Conscious Pets - Company should fold.
This company should fold. Terrible customer service. I was suppose to get a dental chew bone and I received another bouncing ball. The first bouncing ball was broken so I wrote to the company for a refund. The said they will replace the ball with a dental chew bone. Received another ball months later. The balk is worthless. Thumbs totally down for this company!
Review
Product
Conscious Pets Pet Toy
Cons
- Items were cheap junk and of poor quality
- Poor quality
- Bad product and worst service
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund
Conscious Pets - Check on current order #157826 XL dog bed
Email says it was shipped 10/17/19. Email says it was received...it HAS NOT been received. Where is it? Order # 157826, China post LW758628221 CN
1 comment
Review
Cons
- Havent received merchandize
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Deliver product or service ordered
Tags
Conscious Pets - Never received order
I ordered a couple of items and never received them. I texted and they said they would be happy to send the items again. The order had taken so long and we moved. We had the mail forwarded to our new address for 6 months. When they found out we moved since the original order placed they told us we could not get a replacement or a refund of money. If we had received the order in a decent timeframe the change of address would not even be an issue. There are much more people/pet friendly businesses that will honor purchases I will never order from this place ever.
1 comment
Review
Service
Conscious Pets Shipping Service
Reason of review
Problem with delivery
Preferred solution
Full refund
Conscious Pets - Check on current order
I need a call back about order #157803 7196500216
1 comment
Review
Cons
- Poor service and no receipt of order
- Scam business
Reason of review
Have not received order in over 30 days
Loss
$65
Preferred solution
Full refund
Tags
Conscious Pets - SCAM!!!!
I have ordered a bed, was told 2 weeks... almost a month now, no bed, no way of tracking, no refund..... Do NOT order anything from this company!! Total scam... totally disgusted
1 comment
Review
Product
Pet Bed
Cons
- Dealing with a fraudster
- Never received product i paid for
- Scam
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund
Conscious Pets - Another Very dissatisfied customer
"Customer service" offered me a refund 7 months ago, but said I would have to wait for it. I kept on checking every month. They kept replying that they had to get to others first. And each time, they addressed me by some other customer's name! Finally, they said they had issued a refund . . . but it was not my order so of course I didn't get it. When I complained again, they said "it has been more than 6 months since your order so there is nothing we can do."
Review
Service
Conscious Pets Customer Care
Pros
- Idea of the toy
Cons
- Dealing with a fraudster
- Customer service gives you the run around
- Quality of product or customer service non-existant
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Conscious Pets - Only received 1 bed and ordered two
I ordered one extra large bed and then it said if I ordered another one I would get 20% off so I ordered another extra large bed and that was quite a few weeks ago. No email confirmation no nothing and now I’ve received one bed with *** in it and they still owe me a second. I cannot read the website because I don’t know what their website is.
Review
Product
Pet Bed
Pros
- Ease of ordering
Cons
- No confirmation no tracking
- Quality of product or customer service non-existant
Reason of review
Lack of confirmation and no tracking and no way to contact
Loss
$134
Preferred solution
Deliver product or service ordered
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Hopefully you use a credit card. Call your CC company and they should refund your money and they will go after them like mine did.