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1.0
Details
Ordered the weasel toy that is supposed to be self activated. Upon receiving it, we could immediately tell it was super cheap yet, the price of it was high. We placed batteries in it and it would work. Emailed the company, they responded with an email telling me how to...
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Review
#1402946 Review #1402946 is a subjective opinion of poster.
Reason of review
Damaged or defective
Merchandise NEVER received. I ordered three dog tooth brushes and paid in full $75.85. It has been 4 weeks and I have not received my order. I have attempted to call the company. I have left two voice mail messages on separate days without a reply. I have also...
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1 comment
Anonymous
#1599111

Do not buy from this company. I had a faulty toy and I tried to return it.

Nobody responds back . I waited and then they finally responded after many emails. You cannot reach them by phone.

I sent pictures and I never heard back. I sent many emails and I never heard from them again.

Review
#1400957 Review #1400957 is a subjective opinion of poster.
Reason of review
Merchandise NOT received
Loss
$76
Preferred solution
Full refund
2.0
Details
Conscious Pets - Rubbish dogs' toothbrush
I ordered that rubbish toothbrush also andbwas surprised to see it was sent from China. Not a single instruction. Sent an email to the company askingbwhere the toothpaste should go and received a reply. My Staffie cross has very strong jaws. He enjoyed the brush for...
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2 comments
Anonymous
#1598200

I am not going to contact them and I will not order from them again, thanks to your review. I also got the toothbrush and in minutes, it looked pretty much like yours.

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Review
#1400139 Review #1400139 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$32
Preferred solution
Full refund
Tags
  • Toothbrush
I ordered the Milo ball from Conscious Pets back in July. It never arrived. Tracking showed it went to California, I'm in NY. I queried it in September and was told they would send another, after confirming my address was correct. That never arrived, and no tracking...
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Review
#1400109 Review #1400109 is a subjective opinion of poster.
Reason of review
Order processing issue
I have to say I was very disappointed with the Milo Activation ball. I had read some reviews that seemed very positive about this ball, but my dog just didn't like it. She's a cairn terrier and absolutely loves anything to do with playing ball. When I received it and...
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Review
#1400054 Review #1400054 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$30
Preferred solution
Let the company propose a solution
This company claims to deliver safe, fun, intelligent toys for pets. The toys arrive with metal pieces sticking out, there are dangerous pieces that can be bitten off, and they do not allow returns (other than for manufacturer's defects--are dangers to life and life of...
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Review
#1399818 Review #1399818 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund
1.3
Details
I was naive and ordered an expensive tooth brush online. The tooth brush was supposed to be a chew toy that I could fill with toothpaste that would act like a self-serve tooth brush for my pet. Well it took 24 days to ship to me. I don't know if it was just my...
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Review
#1399735 Review #1399735 is a subjective opinion of poster.
Cons
  • Fact that they will not deliver the product or refund
  • Took forever for delivery and then the products were cheap junk
  • Deceptive business practices
Reason of review
Bad quality
Loss
$35
Preferred solution
Let the company propose a solution
Tags
  • Toothbrush

Conscious Pets in Mount Laurel, New Jersey - Awful company

I have asked for a refund since August when I returned a defective dog toy. It is now the middle of November and just got another excuse.
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Review
#1399045 Review #1399045 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ordered some dog boots about a month ago. When nothing arrived, I tracked the order online and noticed it had been returned to the sender. I emailed Conscious Pets to ask why, and in response they asked for my correct address. I sent it to them and then got an email...
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Review
#1398337 Review #1398337 is a subjective opinion of poster.
Cons
  • Fact that they will not deliver the product or refund
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund
Tags
  • Milo Boots - Never Got Them
1.0
Details

Update by user Dec 10, 2018

Was able to get ahold of CS via email and was assured I would be getting a full refund after sending my pictures to them. That was weeks ago and several more emails but no refund. Finally had to contact my CC company and file a complaint and fraud case.

Original review posted by user Nov 09, 2018

The Milo ball is...
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Review
#1397337 Review #1397337 is a subjective opinion of poster.
Cons
  • Product
  • Zero response from customer service
  • Deceptive business practices
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund