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1.0
Details
File a dispute with bank or credit card company. Then file a complaint with Consumer Safety Commission. We need to engage this company with the tools available. DON'T GIVE UP
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5 comments
Anonymous
#1643048

I ordered three items for my dog and they arrived within seven days. BUT the quality was the worst.

I have seen better quality in Dollar General. I paid over $70 and I filed complaint earlier with my bank because of all the negative feedback. I will demand a refund.

Thanks for posting your comments! It really helps consumers!!!

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Review
#1431724 Review #1431724 is a subjective opinion of poster.

Conscious Pets in London, England - Apalling

Since mid November they have been promising a refund on a weasel ball which was not fit for purpose and a milo ball which never arrived. I have numerous written promises but so far the refund hasn't been processed
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Review
#1431564 Review #1431564 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Return, Exchange or Cancellation Policy
Whe the two dog toothbrushes eventually arrived from China it was clear they were very poor quality. My small border terrier had one in a lot of small dangerous pieces in ten minutes. The company agreed to a refund but despite my emails over a number of weeks, no...
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2 comments
Anonymous
#1617964

Open a dispute with bank or credit card... don't give up. When I told them what I did, the tone of the reply changed.

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Review
#1431175 Review #1431175 is a subjective opinion of poster.
Product
Conscious Pets Pet Toothbrush
Reason of review
Bad quality

Conscious Pets in New England, North Dakota - Dangerous product!

1.0
Details
Purchased a small bouncing pet toy. Very dangerous for any dog - all the plastic parts included the batteries come off easily and could be swallowed. Shoddy workmanship - NOT pet friendly! Do not buy.
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Review
#1430095 Review #1430095 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Let the company propose a solution

Conscious Pets in London, England - Untrustworthy

My story is the same. Product arrived in pieces. Second item paid for has never arrived. I write daily and get a response saying the refund is requested and thanking me for my patience. Suggest avoiding this company at all costs.
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Review
#1430010 Review #1430010 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Reason of review
Order processing issue
Conscious Pets - Poor quality and run around for a refund

Update by user Jan 20

I contacted my credit card and they are dealing with Conscious Pets. My credit card refunded my money. Don't do business with Conscious Pets.

Original review posted by user Dec 21, 2018

I ordered activation ball dog toy online, did not know they are from China as website doesn't give an address. Only discovered...
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1 comment
Anonymous
#1620418

I did the same, impressed with video on Facebook and it DOESNT look what video showed. SCAM!

Stupid thing is a joke. The batteries can’t work with design! And if Ever worked my dogs would destroy it in an hour. The “weasel” would be torn to shreads regardless of the breed.

I am glad it didn’t before Christmas. These were for dogs I dog-sit; what a stupid ‘gift’ and WASTE OF MONEY!!!

Review
#1429903 Review #1429903 is a subjective opinion of poster.
Product
Conscious Pets Milo Activation Ball Pet Toy
Cons
  • Items were cheap junk and of poor quality
  • Zero response from customer service
  • Deceptive business practices
Reason of review
Warranty issue
Loss
$27
Preferred solution
Full refund
Tags
  • Poor Quality

Conscious Pets in Matthews, North Carolina - Stay far away

1.1
Details
I order the activation ball two months ago. After receiving item it would not work there were NO instructions included ... I contacted customer service and was promised a new item in return. As of this day I have NOT received any updates on item or a replacement. STAY away from this MONEY hungry SOB...IM so freaking mad. YOu got me for my money hopefully others will read this and save their money
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Review
#1428456 Review #1428456 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Reason of review
Damaged or defective
1.0
Details
I have been waiting over SIX MONTHS for them to refund my order that never arrived. This is just a sample of the dozens and dozens of emails I have sent: AUGUST16- I have tried to track the shipment but when I use the confirmation tracking number it says that it...
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1 comment
Anonymous
#1713925

Never use this company, keep in mind they send you emails confirming refunds but it never arrives. They keep you on the hook till it’s to late to take it up with the credit card people over 120 days. Don’t wait as soon as they don’t refund contact you credit card and start a dispute

Review
#1428152 Review #1428152 is a subjective opinion of poster.
Service
Conscious Pets Customer Care
Cons
  • I have no product and no refund-scam site
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball
  • Milo Activation Ball
  • Conscious Pets Service
  • Conscious Pets Scam
  • Milo Activation Ball Scam

Conscious Pets - Never got the product or a refund

I ordered a doggy toothbrush ~$35, and nearly a month after not receiving it, I contacted customer service. They sent me the link to their "tracking", which showed the package was delivered, and told me to contact my local post office. I used the tracking number they gave me, the post office had no record of it, and when I contacted them about this, they said it must have been "lost in the mail" and could pick from one of their other items on the website. I said I was no longer interested and would prefer a refund, which they said they would happily do. I've been contacting them every week for nearly a month about this refund and they say it's still being processed. Would never recommend and hope this review saves someone the time.
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Review
#1428096 Review #1428096 is a subjective opinion of poster.
Service
Conscious Pets Shipping Service
Cons
  • Fact that they will not deliver the product or refund
  • Deceptive business practices
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Full refund

THIS COMPANY IS A SCAM! DO NOT BUY FROM CONSCIOUS PETS

1.0
Details
I bought the Weasel ball and it fell apart in about 5 seconds, exposing all of the batteries. So cheaply made and dangerous. I tried repeatedly for months to contact them but NEVER got a response until I posted a negative comment on Facebook and surprise, they contacted me within the hour saying they will happily give me a refund. That was over 6 months ago and still no refund and all I keep hearing from them is that they have expedited my refund to customer service. What a joke. Any reputable business would have issued a refund immediately in a matter of minutes, not over 6 months.
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Review
#1428055 Review #1428055 is a subjective opinion of poster.
Product
Conscious Pets Weasel Ball Pet Toy
Cons
  • Took forever for delivery and then the products were cheap junk
  • Fact that they will not deliver the product or refund
  • Deceptive business practices
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • Milo Weasel Activation Ball