ConocoPhillips
ConocoPhillips Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ConocoPhillips has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied; recent recommendations urge complaining and avoiding certain stations.
Key Takeaways for Future Customers
- Read ConocoPhillips reviews before visiting specific stations to spot location issues.
- Expect billing holds and pursue refunds promptly if funds are tied up after pump purchases.
- Customer service responsiveness varies; be prepared for long hold times when calling.
Negative Feedback / Risk Areas
- Frequent complaints about card holds and delayed release of funds labeled as ConocoPhillips customer complaints.
- Multiple reports of rude managers, denied service, and unclean restrooms at some stations.
- App discounts not honored and MFA or account access problems complicate refunds and billing fixes.
Positive Feedback
Some staff interactions were described as polite when investigating alleged identity or account issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ConocoPhillips has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied; recent recommendations urge complaining and avoiding certain stations.
Key Takeaways for Future Customers
- Read ConocoPhillips reviews before visiting specific stations to spot location issues.
- Expect billing holds and pursue refunds promptly if funds are tied up after pump purchases.
- Customer service responsiveness varies; be prepared for long hold times when calling.
Negative Feedback / Risk Areas
- Frequent complaints about card holds and delayed release of funds labeled as ConocoPhillips customer complaints.
- Multiple reports of rude managers, denied service, and unclean restrooms at some stations.
- App discounts not honored and MFA or account access problems complicate refunds and billing fixes.
Positive Feedback
Some staff interactions were described as polite when investigating alleged identity or account issues.
Turn one complaint into a collective action
Mora, New Mexico
Release hold on my credit card for purchase at gas pump
A $150 hold was placed on my Cash App credit card at the gas pump in San Luis, Colorado 81152, on Sunday at 8:00 p.m. I need to be reimbursed or the hold released so that I can access my funds ASAP.
Preferred solution: Full refund
Denver, Colorado
I felt compelled to let the company know what is happening.
- - The station east of SW Plaza on W Bowles flipped me off.
- - The bathroom had no toilet paper.
- - A crude, loud punk talk show was playing; I won't return.
The person at station east of SW Plaza on W Bowles flipped me off. I used bathroom and there was no toilet paper.
I came out and asked to turn down a crude talk show about punkit was very Loud! I wear hearing aids.
Wouldnt speak, I saw the flip off and decided Im not coming back to that station. Very rude
User's recommendation: Do complain so things improve.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEulalio
Need speak which one manager above my account l dont have the account sincerely please help me for bay my ticket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlexander kielland 1980
- - Wayne Hunter lost his father Kieth Hunter in Alexander Kielland disaster.
- - He seeks archives for answers for the children of the lost after 44 years.
Hi my name is Wayne Hunter I lost my father Kieth Hunter on the 27th March 1980 when the alxander kielland oil rigg capsized with another 122 men's . The purpose for this message is to get answers to unanswered questions we all have to this day 44 years later . So please I am applying for access into your archives
Please hoping you can help me and all the children of the lost
Preferred solution: Access to archives
To Report a bad Gas Station manager.
- - Female manager insulted customers and accused them of various bad acts.
- - She refused bathroom access and threatened to refuse gas; customer is a 73-year-old.
10/25/23 Here in Las Vegas, NV. at Eastern Ave.
& Russell Rd. there's a ConocoPhillips gas station woman manager who goes out of her way to insult your customers by accusing them of various bad acts when in this store.
She verbally attacked me, and accused me of leaving the bathroom in disarray & that's a lie.& she refused me entrance to the bathroom, 2 days ago, & also said she will refuse to sell me gas. I'm a 73-year old woman who's lived here in Vegas for 50 yrs., & been a regular customer at this ConocoPhillips Gas station for years, & before ConocoPhillips bought it.
It appears to me that you have a problem getting competent Managers at this store as I think the one that's there now is the fourth one you've hired since your opening several years ago, if she continues to call customers names, and refuse them service, then you will loose many regulars in my age group. Contact me at phn.702-327-**** to discuss my legitimate complaint please, as this is a serious issue.
Sincerely, Susan Wade
User's recommendation: Don't give this ConocoPhillips Gas station your business, nor use the bathroom within this store, until they hire a competent manager there.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hardin, Montana
Will not honor discounts
Will not honor discounts on the app, yet advertise for them they advertised $.15 off gallon yet only gave five cents off manager of store would not honor discount
Preferred solution: Mgr he was going to benefit from the advertising falsely that he honored the $.15 off a gallon, so I’d like an apology and a full refund as a lesson to him for future transactions
User's recommendation: Don’t believe they’re at sale price discount
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGas hold on my card
You put $175 gas hold on my card and havent released it then you took out the 24.99 that I did buy in gas and still kept a hold of $150.01 its been 3 days I want my money
User's recommendation: Don’t go through
Doylestown, Pennsylvania
Conoco card taken out using my social by someone else
- - Sued by Portfolio Recovery for a card I never had.
- - Conoco says no card issued under my details; Portfolio won't share account numbers or issuance date.
Being sued by portfolio recovery for a card I never had never received a bill for.Portfolio won't give me an account # or any info about date card was issued etc.I called Conoco they were very nice,they checked,said they do not have any card issued with my social and the name that was used.Im being harassed and threatened on a daily basis, suggested I file a police report
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer3 HOURS ON HOLD, ANSWER YOUR PHONES, WHAT ROTTEN CUSTOMERS SERVICES,WORSE THAN THE CABLE COMPANYS.
JUST ANSWER YOUR DAM PHONES, 30 -60 MINUTES ON HOLD IS REAL BAD CUSTOMER SERVICE GO TO SHELL, THEY AT LEAST ANSWER THEIR PHONE
Having issues with multifactor authentication issue with COP ACCOUNT
From my mobile phone, accidentally Microsoft authenticator app got uninstalled and I'm not able to login with my COP ACCOUNT as I'm not getting the verification code to the authenticator app
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"many regulars in my age group. " No one cares.
How much longer do you have anyway?
No one is calling to "discuss" (AKA waste time listening to you) lie by omission and not tell what you do to get this dynamic rolling. Go somewhere else and move on with what life you have left .
Agree. I can only imagine how bad the bathroom looks after her.
10/26/23 What horrible things to say to a Senior Citizen. What is wrong with you, that you should say such Hateful things.
I always clean all bathrooms before, & after I use them everywhere I go because that's what I was taught to do from a young age." Leave it better than you found it." is what my parents taught me. You sound like the Manager of this ConocoPhillips Gas station, as you asked..." how much longer do I have anyway"? My reply to you is the same back to you. & No one is promised tomorrow, no matter what age you are.
You, are a bully who thinks you can abuse the elderly, and get away with it, but you can not. If I have to walk to the Corporate offices of ConocoPhillips to report your abuse of customers, so be it, but your not getting away with this.
"You sound like the" Oh no, not another version of "you must work for them." You see this lame retort when a comment doesn't meet the OP's banal narrative. The concept is simple, the gas station is NOT your home.
If you want things your way, go home or hand out with your boomer cronies and whine about the youth. You've had your time. It's time for you to pack it in and watch TV all day and stay out of the way of people who want to have a reasonably happy day without some old goat coming through and ruining it for them. P.S Boomer....."Corporate" is a laptop in someone's work-from-home setup.
It's designed to give coots like you the impression you're really doing something when you call in.
You do not matter anymore. So, if you plan on walking, be sure to use the facilities at home first.
a Senior Citizen-who has probably been a raging k h u n t all of her life?