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Conns is a terrible place to buy anything. The sales associates are trained to add warranties and insurance to your account without telling you ahead of time. The managers; including the district managers are complete *** idiots and have no clue how to handle customer...
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1.0
#1018749
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I PAID MY ACCOUNT ON 2/23/2017. NEVER LATE. WHAT HAPPEN IS I HAD AUTO PAY AND THEY ISSUED A PAYMENT ON 3/27/2017 FOR THE ACCOUNT I HAD ALREADY PAID, WHICH CAUSED AN OVERDRAFT AND A $24 CHARGE BY MY BANK. I SPOKE WITH STORE MANAGEMENT AND THEY SENT COPIES OF MY PAYMENT...
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4.8
I liked
  • Products offered
I didn't like
  • Credit department
#1015579
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I have paid my 2 accounts on time. They were due on the 23rd of each month. They sent in a payment on 2/27/2017 that was already paid. My bank charged me $24 overdraft. I explain to them my situation being retired and a tight budget. They again sent the payment back to...
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Furniture Set Review

#1017361
1.0
Poor furniture quality, poor customer service and will never buy from them again. They wxpect you to keep paying for defective products and they will not fix it.
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Short Review for March 05, 2017, Pc_payment

#1017187
Poor customer service Still have not seen a contract. Have no clue of the interest.how much I owe. Bought a 1700 sofa,love seat and surround sound for349. Call to pay Bill. Owed 1200 on the t.v.. I was told i owed 700.00 and my furniture is 4000. Had no clue.
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Customer Service Review

#1015011
2.2
They are the worst they call you all day even after you make the payment. Each person said I owed a different amount .I would not do Business with them again
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Conns Leasing Review

#1010023
Approved for the $5000, bought a very nice computer just to try out there service. Returned just a little of a month to purchase something else and was declined!! WTF!!! Made my payments two weeks early, so needless to say i wont return....
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I purchased a heavy chest of drawers for my daughters' nursery and it is defective and unsafe to be in a nursery. It started to fall on my daughter and she caught it with her back (she was under it)but it sent her into labor at 34 weeks! The baby came within 48 hours...
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2.1
I liked
  • Salesperson carrie watson
I didn't like
  • Getting the runaround
#1013701
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Greetings Conns Management. I have contacted the Conns service department several occasions and am not getting any kind of professional response. They keep putting me off, Not returning phone calls and not showing up for scheduled service calls. My last scheduled...
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I liked
  • Price
I didn't like
  • Poor quality of delivery and installation
#1012082
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I bought a leather sectional 11/2014 for about 4K was never missed a payment and paid the account of 6K in full 11/2016. One of recliners of the love seat section at the head rest it became discolored and cracking. I called spoke to customer service was told it was...
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1.8
I didn't like
  • Refuse to honor warranty
#1009462
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I bought a stove on January 20th-the salesman did not tell us they did not covert the stove from natural gas to propane. The delivery people would not deliver because we had propane. Called several managers and corporate offices. Finally got my stove on February 3,...
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2.9
Product
I didn't like
  • Communication from very beginning of purchase
  • Dishonesty
#1008746
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Yo compre una tv samsung. De 70" nunca me informaron k tenia k revisarla en las prineras 24 hrs. Tome mi tiempo para. Areglar donde la iva aponer. Y *** la sorpresa k no prendia y tenia una estrellada. Fui ala tienda y solo dijeron. Sorry no podemos hacer nada.. Hable...
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Back last year I visited my local Conns store, filled out a credit application and got approved for 5K. After shopping for mostly electronics, laptops, surround sound...etc., I proceeded to check out. I was told at checkout that I could only buy "X" amount of...
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Anonymous

Anonymous Conns. Total abuso. 24hr de garantia. Es un robo. Compre u. Tv 70" Samsung. No funciona. Y solamente me dijeron sorry!!!!! No podemos aser nada.!!!!!!!! Basura!!!!!Estafador...

1.2
I liked
  • Friendly sales staff
I didn't like
  • Deceptions at the time of credit approval
  • Deceptions
#1007859
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Contact Conns

Headquarters Address:
Conns
PO Box 815867
Dallas, Texas 75234-5867
Phone:
(877) 358-1252
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Resolved

sold me a bed for $6,000 and o interest but months later turned in to my credit report I owe over $9,000 and some change.... payments was to be around $250.00 but they are $340.00 , came to find out they over charged me in the first place and salesman lie to make a...
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1.5
I didn't like
  • Saying i could return bed in 30 days
  • But woulnt when i recieved the first bill
  • Way they talked me into sale when it was over priced
#1006165
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