Connollys Bath And Tile Works Reviews
2.5K CLAIMED LOSSES
4 TOTAL REVIEWS
Very unprofessional owner. Called us you *** people. Terrible job. Finishes were sloppy. Wrong granite. Pulled off workers multiple times. Extremely rude. No customer service. Run from this inadequate company and it's rude, foul mouthed owner.
User's recommendation: Run.
Goose Creek, South Carolina
Don't Hire this VERY unprofessional company
Workers were very sloppy. Did serious damage to our deck & lawn. Owners wife reamed me out for not agreeing on what she selected for shower doors. Never finished job. Had to hire another contractor to finish & correct their sloppy work. Tracked across our bedroom carpeting. Assured us that they would clean up after themselves at the end of each work day, however, that never happened. Delivered and installed the wrong granite countertops. Not the ones we selected. Did a sloppy job of painting our bathroom cabinets. We picked the wrong contractor, Stay away from Connely Bath & Tile.
Mount Pleasant, South Carolina
Reason of review
Let the company propose a solution
Owners can not deliver on promises
I'm sure this will be deleted quickly. It shouldn't be as I'll keep my opinions to myself and just state facts. Timeliness is not Connolly's strong point. Mr. Connolly was 20-30 minutes late for his first visit to our home. We decided to let that go and use them anyway as things happen. Then his daughter and my wife met on a Monday. She told my wife that she would contact me the next day regarding quotes for different glass doors. A week from that Friday (2 business weeks later) I called her for those quotes that she failed to deliver. We went forward with then anyway. We were getting closer to start date and they had a $5,000 deposit. I get a call asking if Mr. Connolly could get some final measurements the next day. I rearrange my schedule to by there at 3:30 as agreed upon. I get a call around noon saying he wouldn't be there "right at 3:30". At 4:30, he had still not arrived so I called the office (no one ever called me). I was told he was en-route (it's a 20 minute drive). At 5:25 he finally pulled into my driveway, almost 2 hours late. He had no apology, merely that "someone should have called you". Someone, anyone, is a representation of Mr. Connolly as he is the owner and company president. He refused to take responsibility for his own tardiness and never even apologized for wasting my time. That's when we agreed to terminate the contract. His wife promptly sent me a refund with a message stating that the contract was cancelled due to my being unprofessional towards their employees. Yes, that's right, I was unprofessional. He wasted 2 hours of my time without so much as an apology and she calls me unprofessional. Feel free to choose any contractor you like, but I assure you I will not deal with them again., I demand professionalism and a commitment to their word from any contractor I select. When A contractor fails to meet the commitments they make and blames others for their shortcoming, in my opinion, that is unprofessional and undependable. I would have no faith in the completion of a project within the timelines they have provided if the owner can't even show up on time.
Beaufort, South Carolina
Connolly bath and tile ladson, SC lied
They lied about delivery date on tile I ordered and then lied about taking back unused tile. Stuck me for $250 dollars on tile they promised to take back and cost me 1k by not getting my order when promised so I had to pay workers to sit around and do nothing. Don't trust these people! I filed a complaint with the BBB and listed it on Angies list. The sad thing about the whole experience is these people seem to have no conscience about what they do to people in order to make a dollar. Buyer Beware! Beware!
Charleston, South Carolina
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Connollys Bath And Tile Works