Connecticut Department of Labor
Connecticut Department of Labor Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Connecticut Department of Labor has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied, with 100% unfavorable ratings. Pros include access to funds; cons include a messed up phone system and poor website and customer service. Recent comments urge removing the phone tree and warn to be careful when filing for unemployment benefits.
Key Takeaways for Future Customers
- Expect long automated wait times and difficulty reaching a live person when contacting the Department of Labor.
- Prepare documentation before filing unemployment claims and check portal issues frequently.
- Read Connecticut Department of Labor reviews and customer complaints to set expectations.
Negative Feedback / Risk Areas
- Phone tree and call disconnects leading to no callbacks.
- Automated portal issues preventing weekly claim filing and identity/fraud complications.
- Poor customer service response and delayed dispute resolution.
Positive Feedback
Some reviewers note access to funds when systems work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Connecticut Department of Labor has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied, with 100% unfavorable ratings. Pros include access to funds; cons include a messed up phone system and poor website and customer service. Recent comments urge removing the phone tree and warn to be careful when filing for unemployment benefits.
Key Takeaways for Future Customers
- Expect long automated wait times and difficulty reaching a live person when contacting the Department of Labor.
- Prepare documentation before filing unemployment claims and check portal issues frequently.
- Read Connecticut Department of Labor reviews and customer complaints to set expectations.
Negative Feedback / Risk Areas
- Phone tree and call disconnects leading to no callbacks.
- Automated portal issues preventing weekly claim filing and identity/fraud complications.
- Poor customer service response and delayed dispute resolution.
Positive Feedback
Some reviewers note access to funds when systems work.
Media from reviews
Manchester, Connecticut
Unable to reach live person
- - Spent over 20 minutes in the call tree and never spoke to a live person.
- - It is disappointing not to reach anyone with a question.
Spent over 20 minutes in call tree and never spoke to live person finally gave up. Although this does not surprise me being it is a state office. It is still very disappointing to not be able to talk to someone if you only have a question.
User's recommendation: Get rid of phone tree and have more live people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received a letter about money I received
I received this letter I dont know what it mean if someone can get in touch with me please I will appreciate it thanks
Preferred solution: A reason for this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received a letter about money I received
I received a letter stating that I owe money for unemployment I have not file for money I been working for the last 7 plus years
Preferred solution: Reason for paying back money I haven’t ask for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely joke is all I can say. Disputing "fraud" for a year now, no timely response, can't get info from anyone, trying to find a someone is nearly impossible.
- - Denied unemployment benefits midway.
- - Took my full benefits and tax return.
- - Left me with nothing this winter; two phone hearings, no mail.
Nothing has been resolved at this point. I've contacted the DOL Advocacy group and commissioner to no avail.
Was denied unemployment benefits half way through the lay-off period. Took my whole amount plus every dime of my income tax return.
Left me with nothing during winter. Left numerous messages with DOL commissioner and not one reply.
Had 2 phone hearings, not one piece of mail about anything. This system is obsolete and useless.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrouble filing
Every time I file it wont let me complete my filings it literally wouldnt let me file for the last 2 weeks and when I call all I get is automated answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDOL inefficiency
Nothing has been solved, I'm not interested in answering anymore questions and emails either at this point. Either someone can actually assist me or stop wasting my time.
Ongoing unemployment benefits dispute. Don't file unless absolutely necessary, do your homework to avoid being left with nothing and end up homeless.
Wethersfield, Connecticut
Having an issue since last month
- - I waited a week to speak with a rep, and they hung up.
- - I still don't know the issue with my claim and I want a call back.
I waited a week to speak with a rep she took all my info then hung up on me I should not have to wait a week to get disconnected and I still don't know the issue with my claim. This phone system is very unpleasant the representatives are not doing their job if the phone disconnected how about you call the person back
- Access to funds
- Messed up phone system
Preferred solution: I would like for a representatives to take their class over and be more responsible for failing their clients,customers, and any other of interest I would like to find out what is the issue with my claim
User's recommendation: Ct dept of labor is failing its customers
Chicopee, Massachusetts
Access to the DOL receives an “F”. Their response is non existent also an “F”.
- - Attempted online claim; identity theft reported.
- - Ongoing since Aug 18; working with integrity dept; Sept 14 callback via automated service.
Attempted to file a claim online but was told my identity was stolen. I am working with the integrity Dept To resolve the issue.
This has been going on since Aug 18th. today is the 8th of Sept.
callbacks arent until Sept 14th if you request one through their automated service. Hows that for Gov.?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
My ss card was stolen and I just got paper work from you guys about my ss and work. I do not live in Connecticut
Preferred solution: Apology
Anderson, Indiana
Fraud
I have NEVER LIVED in Connecticut. Why am I receving papers from you? I feel my SS# is being used by somebody else
User's recommendation: Be careful!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFile weekly claim issue
- - Tried to reach a human on the CT DOL line; portal won't let me file weekly claims.
- - Filed claim ~3 wk ago; portal says I didn’t file last week.
Hi to whom it may concern,
I have been trying to get in contact with a human to speak through but it has been difficult on the CT dol call line. I filed my unemployment claim about 3 weeks ago and have been trying to file my weekly claim on the portal but it would not let me do so.
When I click on "file your weekly claim" on the portal it says that I didnt file the week before even though I did. I just want help knowing when I may receive benefits & how I can continue to file my weekly claim since the portal practically wont let me at the moment.
Preferred solution: Deliver product or service ordered
This exact thing has happened to me this is now my second time except this time I’ve been locked out and now they’re telling me that I have to re-open the claim even though I did file my claim but the computer says that I did not like I said this is happened once before and they fixed it now I’m four weeks behind on unemployment with no checks coming in and have to wait and cannot get in contact with any life person the system is so messed up and I’m beyond frustrated and can’t pay my bills and don’t even have money to live day-to-day at this point because I was thinking this would be resolved since it was not my fault!! Worst costumer service ever!
Companies Similar to Connecticut Department of Labor
Office Of Unemployment Co...
“Been applying since July 5thfor my unemployment benefits haven't received anything of my benefits yet“
Texas Workforce Commissio...
“Back in October, I received a letter stating that I had an overpayment. The overpayment was deducted...“
Florida Department Of Eco...
“Very difficult to navigate. Information disappears. Instructions do not make sense, and you get kicked...“
Massachusetts Department ...
“I have been calling the Massachusetts Office of Unemployment since October 4, 2024, and no one is...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Same thing happened to me. My case has been pending for over a week.
I called to check the reason why.
He told me that to create a new claim and hung up. No chance to asked him why if I already create one.