Skip to content
CONNECT by American Family Insurance

CONNECT by American Family Insurance

www.connectbyamfam.com
What is your customer experience with CONNECT by American Family Insurance?

CONNECT by American Family Insurance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CONNECT by American Family Insurance has a 1.0 star rating from 2 reviews and overall customer sentiment is negative, with comments about high price levels and dissatisfaction.

Positive Feedback

Some customers report fast, responsive service when updating policies and receiving better rates after vehicle changes, per CONNECT by American Family Insurance reviews.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing and claims payouts, including disputes over totaled vehicles.
  • Repeated criticism of customer service and pricing perceived as high.
  • Associations with membership partners draw negative comparisons from reviewers.

Key Takeaways for Future Customers

  • Expect quick policy updates but investigate claims handling and billing practices before switching.
  • Read CONNECT by American Family Insurance reviews and customer complaints to compare rates and service.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Joselle Gcu

Remove vehicle

I sold my previous car and purchased a new one. The process was done over the phone in 5min.

The representative was so fast an responsive. I also got a better rate for my new car.

User's recommendation: I highly recommend this company

View full review
Johnny Saturn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NOT SATISFIED CONSUMER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ameriprise rips off customers at loss with low values for totaled cars.
  • - They claim they avoided payments and faulted drivers on Texas records.

I wouldn't deal with Ameriprise Home and Auto insurance as they rip off people at time of loss. Especially when car are being declared totaled. Even in cases minor damages, ameriprise didn't offer the reasonable values.

Tey tried to get off making payments while hitting their insured drivers with infaults accidents in their Texas driving records.

Very dissatisfied.

Cons:
  • Premium increase for no reason and poor service

Preferred solution: Full refund

User's recommendation: Never trust Ameriprise nor Costco. They are 2nd degree felony Conspiracy theories.

View full review
Johnny S Ayn

Not satisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ameriprise doesn't pay the actual value of claims.
  • - Costco underestimates car values when wrecked.
  • - Reviewer wouldn't deal with Costco.

Ameriprise ain't the best insurance company. They hit consumers with many claims, they don't pay the actual value.

COSTCO business ain't the best business. They under estimated many of my parents and siblings car values when cars were wrecked.

Ain't satisfied.

I wouldn't deal with this illed COSTCO businesses.

Loss:
$999999

Preferred solution: Full refund

View full review

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article