Connect America
Connect America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Connect America has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t expect good service on weekends!".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Connect America has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t expect good service on weekends!".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint
Driver got lost and then dropped me off at the wrong address!!! I had to walk the rest of the way to my doctors appointment!!
Preferred solution: Full refund
User's recommendation: Don’t expect good service on weekends!!!
Unwanted Service Additions (just like Wells Fargo scams)
Connect Americamailed 5 pages of fine print attached to a large printcover page to my 91 year old mother. This notice was "thanking her for subscribing" to an extra service at $5.00 / mo (in addition to her regular health alert system.) She had done no such thing!
Furthermore they said she could cancel this service, but only within 7 days or else she would incur a cancellation charge. Thereafter, they would continue to automatically bill her for the additional charges.
This unethical practice just reeks of elder abuse. I would never choose this *** company and regret my sister forced her sign up for the initial service from these predators.
Eagle, Idaho
Medic Alert; great concept, lousy service
Medic Alert, (Connect America), seems to be more about sales than service. The product itself works, as long as you have a good cell signal.
God help you if you're dealing with a customer service rep. I repeatedly asked them to correct information on the account, including current cc info. The calls just kept coming. Two weeks after having a rep close the account & returning the system, I get a call from a "Senior Account Manager" in collections about the account cc being expired.
Their system is dis-functional, disjointed, and their phone reps are poorly trained. Had I been given the proper information the first time, no further action would have been required.
Don't use them. There are plenty of options.
- Uneducated service reps who promised and did not follow through
Brands Related to Connect America
Quicken Loans
“I want to see if I qualify for a mortgage to buy a house and what. I need to do to accomplish it and...“
Purchasing Power
“I been waiting for a whole week for someone to come get this damaged furniture so that I can move these...“
Rocket Mortgage
“My mortgage increased by $200. An explanation would be nice. Did Rocket become a federal office? They...“
Protect America
“If theres any doubt that Protect America in Austin Texas is not a corrupt, sorry and pitiful company,...“
Companies Similar to Connect America
SimplyHome
Treatwell
“Hi I would like to cancel my bussness account with yourselves I found it impossible to contact...“
Benzo Buddies
“Sadly the site is run by a mental health specialist and while they try to help many people properly...“
Practo
“They don't provide any support or there is no contact number for immediate support. Hopeless service....“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.