New Reviewer

Behavior of manager Christopher Connor was very rode... No manners to talk with customers...

Their internet sales department gave me price quote i call them and confirm that is a correct price you gonna give me car in that price? they confess on phone like thats a correct price an they gonna sell me that car in same price.. When i go over there they told me internet sale department make a mistake and we can not sell you car in that price if you want to buy this is the new price quote for you... When i tell them i gonna complaints against you.. on a verry next day they change their statement in a email like.. that car out of stock... Still their internet department give me same price... and the person named in the certificate manager avoid to transfer the call that person ... they are not talking with me any more...
View full review
ID
#1359024 Review #1359024 is a subjective opinion of poster.
Location
Conshohocken, Pennsylvania
Cons
  • I dont like staff and their style to misleading customers

Cheaters

Went to Conicelli Toyota Springfield 8/201/2016 for inspection. Service manager Mat said brake has been worn down to 1.5 and needs to replace to pass the inspection. I differed and take my car out to Midas.Guess what... my inspection is passed and they said my breaks are fine. Conicelli actually ripping the customers. I do not know if the management is aware of this, but it is the shame that we cant trust the local Toyota dealership. Now realized that what they been doing over the years sorry for all customers who goes their for major services.I will never recommend anyone to conicelli Toyota springfield
View full review
ID
#905114 Review #905114 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Not as described/ advertised
New Reviewer

Resolved: Timeslot means nothing

I made an appointment to have my RAV serviced and the apointment time was 8:15am. So, I came over early in the morning, dropped off the car andtook the shuttle to work. Then, at 1:40pm, I called. I was told that it as not even started. I was very upset. Then the person at the phone told me that the appointment timeslot was only meant to make sure the availability on the day. It does not mean that the car would be worked on at 8:15am. Well, this is totally unreasonable. If there is a timeslot on the appointment, I would expect it is the time when the car is being worked on. Otherwise, why would there be timeslots
View full review
Resolved
ID
#773040 Review #773040 is a subjective opinion of poster.
Reason of review
Poor customer service

Conicelli Toyota Tire Center Review from Gloucester City, New Jersey

Your dealership located in Springfield on Baltimore pike is the worst....you don't do free courtesy cars for a customer, who purchased his last 3 cars, from your dealership because i needed to leave my car overnite for a Safegaurd inspector..to inspect my tires because my state inpection is being held up for one of the tires. Your service rep. Christina is no help at all !!! Sincerely Gregory Carter 215-783-****
View full review
ID
#692118 Review #692118 is a subjective opinion of poster.
Location
Gloucester City, New Jersey
Reason of review
Bad quality

Dont Trust Them! HAVE CAR CHECKED BEFORE BUYING FROM THEM!

They sold me a car they swore to my face was a one owner and never had any accidents. It was a used car but only 1 yr old. Turns out the car was hit and damaged significantly and is worthless for trade in value. Found out when tried to trade in... Also found out they bumped my interest rate at least 2% so the dealership would make interest on the loan too...after they said they were helping me and getting me the best rate They sold me the damaged car AND lied to my face. BEWARE USED CAR DEPT. I will make sure all people I know do not buy cars here.
View full review
ID
#429370 Review #429370 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$15000

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article