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Confused Com

Confused Com

www.confused.com
What is your customer experience with Confused Com?

Confused Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Confused Com has a 1.0 star rating from 1 review with 100% unfavorable sentiment; consumers report account and communication problems and find the price level high.

Key Takeaways for Future Customers

  • Check recent Confused Com reviews before trusting signup or renewal processes.
  • Expect slow or no response from customer service and potential difficulty creating an account.
  • Be prepared to look elsewhere if you need a timely quote or renewal.

Negative Feedback / Risk Areas

  • Repeated Confused Com customer complaints about poor customer service and slow responses.
  • Billing concerns and high price level reported by consumers.
  • Account registration failures and blocked accounts when multiple vehicles are involved.

Positive Feedback

Available reviews do not cite any positive experiences or reliable support from Confused Com.

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Media from reviews

Confused Com - Poor communication regarding rewards
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mike s Ops

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Verified Reviewer

Poor communication regarding rewards

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AI Highlights
  • - Account is repeatedly blocked for having more than one car, seen as a scam.
  • - The page is frustrating.
  • - Messages require at least 100 symbols to send.
Confused Com - Poor communication regarding rewards

Continually block my account because I have more than one car they think it is scamming them. Even this page is stupid.

They want you to write at least 100 symbols; otherwise, the message won't send. My goodness me, what a load of rubbish.

Preferred solution: Apology

User's recommendation: Don’t expect speak to person or get a response inside three weeks if you’re lucky

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Anonymous
map-marker St Helens, St Helens

Difficulty in registering to obtain a quote for my renewal

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Have spent the last half hour trying to give my details to get a renewal quote for my car impossible Ill have to go elsewhere I think

User's recommendation: Extreme difficulty trying to create an account

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Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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