by EvasiveNewt498 #1478830
Please contact me re: customer complaints.. Horrible service conductors out of line.. Please contact me 782-317-6842
Amtrak - Sunday Experience
by PissedConsumer1459036 #14590362.9
My sister and I are both older. We boarded and Acela Train in Washington DC at one o clock and went to New York.
After reading comments like these on this website and others, we were both a bit hesitant. Still Amtrak is the most convenient from city to city, and off we went. The Conductor greeted us cheerfully, recognized that I needed help during the trip, even getting food for us from the club car. When the train got to New York, he made sure a porter helped us from the train to the taxi stand.
With all of the negative comments about the staff, I think it's worthwhile to praise those who really deserve it.
He deserves it and then some. Bless you sir, Bless you.
by PissedConsumer1475880 #1475880
Dear Metra, Please replace Karl Beetschen and the other conductor on the 4:45pm Metra MDN line. Their behavior is completely unprofessional and have no right stalking women on the train. Please help them get the professional help they need.
by MotionlessTigerShark302 #14401241.0
I just made the train and went through the door as it closed behind me. The conductor K Nelson literally told me, in stern voice “back down the stairs and get off my train”. He said that you can’t get on the train at the last minute even thought the doors were still par...
Metra - Horrible humans working for you
by PissedConsumer1475026 #1475026
Rude ripped me off and wont give me there nanr
by GodlySalmon841 #13916471.0
I been reading the horrific stories below. I agree 100% the service they provide on the BNSF is appalling and just pure disgusting. I think we need to get the media involved, they have no willingness to address consumer complaints nor address consumer expectations for...
by SuperbPika #14650821.0
Two days in a row now the 4:38pm bnsf train was so crowded that passengers are waiting to get on and doors close leaving those who have a body part half way on but limbs still outside. Conductors no where on the platform. I arrived 5 minutes early and barely made it...
Metra - Taking up two seats
by PissedConsumer1391413 #1391413
When are these conductors going to enforce the policy of not using the seat next to you for purses, bags, etc. I’m on the 5:25pm Rock Island looking at 4 people with their stuff on seats.