Condon Skelly
Condon Skelly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Condon Skelly reviews skew negative, with customers noting poor customer service and high price levels, and recent recommendations saying "They were not there when I needed them."
Positive Feedback
Some long-term customers stayed for coverage features, though satisfaction drops when claims or policy changes occur.
Negative Feedback / Risk Areas
- Condon Skelly customer complaints cite denied claims and removed vehicles from policies without clear notice.
- Issues reported with customer service responsiveness and low value from discounts and special offers.
- Price level of this organization is high compared to alternatives.
Key Takeaways for Future Customers
- Review policy limits and exclusions closely before buying to avoid surprise denials.
- Confirm document deadlines and get written proof when adding vehicles or requesting insurance cards.
- Compare rates and coverage with competitors if you value lower cost or more responsive service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Condon Skelly reviews skew negative, with customers noting poor customer service and high price levels, and recent recommendations saying "They were not there when I needed them."
Positive Feedback
Some long-term customers stayed for coverage features, though satisfaction drops when claims or policy changes occur.
Negative Feedback / Risk Areas
- Condon Skelly customer complaints cite denied claims and removed vehicles from policies without clear notice.
- Issues reported with customer service responsiveness and low value from discounts and special offers.
- Price level of this organization is high compared to alternatives.
Key Takeaways for Future Customers
- Review policy limits and exclusions closely before buying to avoid surprise denials.
- Confirm document deadlines and get written proof when adding vehicles or requesting insurance cards.
- Compare rates and coverage with competitors if you value lower cost or more responsive service.
Bad coverage and poor customer service
- - Customer for about 20 years with no claims.
- - A tow costing $300 wasn't covered.
- - Found Grundy with $200 less and better coverage.
I was a customer for about 20 years and never made a claim. I needed ONE tow that cost $300 and it wasn't covered.
There were no concessions or anything. I shopped around and found Grundy for $200 less and way better coverage.
User's recommendation: They were not there when I needed them.
Been insured with Condon Skelly and they deleted one of my collector cars from my policy w/o valid reason
- - Added a new antique car with minimal coverage; raise limits after photos.
- - They claimed 30-day buyers insurance; Fiat was removed for late receipt.
I have a collection of antique cars. I needed a new purchase to be added, I asked that the coverage be minimal and then the limits could be raised higher when they get the photos.
They kept insisting that there were buyers insurance for the first 30 days, but I ask them (J.Kruse) for insurance card so that I could get tags right away.
Reluctantly they agreed, but when they received them it was at 4 pm. I had computer problem and they stated they removed the Fiat from the policy since it wasn't received at 2 pm.
Preferred solution: Let the company propose a solution
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