Concept One Accessories
We are currently gathering insights to provide in-depth statistics
Consumers are asking for reviews of this business
Turn one complaint into a collective action
Ful luggage returns
- - 30-inch Streamline was too large; return needs email CA address, RA#, and packing steps, no prepaid label, $40 to ship, and I won’t shop there again.
I ordered a Streamline 30 inch rolling duffle from the Ful website. When it arrived I saw that it was too big for my use so I decided to return it and get the smaller 22 inch one.
When I tried to return it I had to make several requests just to get the return info e-mailed to me. The return e-mail was an address in CA., a RA# and instructions for packing, insuring and shipping the luggage back to them. There was no prepaid shipping label like other companies provide. I was very disappointed to learn that it would cost $40.
just to send it back to them.
I won't be paying that much to send it back nor will I be shopping on that web site again. Very frustrating.
- Slow response to e-mail requests
- Return policy
Preferred solution: Let the company propose a solution
Unemployment Expert Tips
Experts Tips on Unemployment and Cyber Security
Can’t verify your identity via ID.me? Andrew Stettner, an unemployment expert, comments on how the ID.me verification process works and the privacy risks involved. Learn how one consumer resolved his issue.
Andrew Stettner is a senior fellow at TheCenturyFoundation and a non-profit leader who shares expert opinion on unemployment benefits and insurance reform.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.