New Reviewer

Terrible customer service from the manager

I ordered a pizza and when I received it, the pizza was not what I ordered. I asked the manager to bake me another pizza and he told me that he wasn’t going to make another for me. The manager was very rude and started to tell me how he was trained to make pizzas. I thought if I waited patiently that he would make me another pizza but that did not happen after waiting for over an hour. I have been ordering pizzas from Conans Pizza for over 20 years plus and I cannot believe the rude and condescending way I was treated by the manager at the Anderson Lane location on October 2, 2017, Saturday evening. I could not believe after coming to this place since the 1990’s that this manager could make things miserable for me. I am an African-American male living in Austin, Texas since 1987. I reached out to the company to let them know what had happened but they never returned my written correspondence after waiting for over 5 months. Conans Pizza, 2438 Anderson Lane, Austin, Texas 78757
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ID
#1248447 Review #1248447 is a subjective opinion of poster.
Location
Austin, Texas
Service
Conans Pizza Manager
Reason of review
Poor customer service
Loss
$25
Preferred solution
A full refund, an apology and the manager fired.

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