Employee badge name: Keisha
On the Job Training 101: Customer greet and meet=no "greet",=Pounding on Front counter AFTER FIVE MINUTE Of patients="HIDE and SEEK", Meet=walking to back room, RESULT, on phone rummaging through "something?",... knows PHONE?, Uaware of hold, Pause button?=TOTALING IGNORING THE ONE AND ONLY CONSUMER IN STORE AT TIME= "ME !"..............................consumer number two enters, recieves attention, including gory details to death, argument ensues, conumer numer two joins in, on Keisha's defense, (not witnessing entire encounter) explanation of my " RUDE " behavior offered, cusumer number two recieves , elder gentleman, recevies apology from me but insisted on last word, me"ok",... Ravvi@***.2651RE-Sun Dec. 11, 2011 RE:Manager on Duty/MIT RE: Final "SWEEP"
Dover, New Jersey
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