New Reviewer

Shutting down, loosing emails, and trying to force clients to AOL.

1.0
I just received 48 hour notice that CompuServe is shutting down and I must immediately switch to AOL. This followed a couple of days after CompuServe lost all my emails going back to October. On October 2nd they lost all my emails going back to the 1990's. I strongly advise everyone to stay away from CompuServe and their mother company AOL. It might be better to be loyal to a service company that will be loyal to you. I called to work things out, glad I'm not holding my breath. I do not know what L stands for in AOL but suspect it stands for looser.
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Comment
Helpful 0 Not helpful 0
ID
#1442491 Review #1442491 is a subjective opinion of poster.
Location
Palo Alto, California
Service
Compuserve Email Service
Reason of review
Poor customer service
Loss
$3600
Preferred solution
Let the company propose a solution

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