Comprehensive Medical Center Reviews

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Sue Ramsden as an expert witness...

Sue Ramsden is a crook who's willing to lie and/or go out of her way to interfere in any custody case where one parent is court-ordered to drug test. TIP- If you get ordered to drug test, DO NOT agree to test at Comprehensive Medical ! They are CROOKED! Sue Ramsden or her staff will gladly provide ANYONE with documentation (does not even necessarily need to be a party in your case-she gives these things out like she's Santa passing out presents on Christmas!) The documentation may vary slightly, but is likely to state one reason or another why, by her standards (which differ from the ACTUAL guidelines which have been established by the federal government) she has concluded that your tests have either been tampered with, are considered to be, diluted, was off-colored, or whatever other colorful lie that she comes up with off the top of her head. Or she will have you wait in the facility waiting room until after the window in which your test was to be completed has passed (up to 4 hours) so that she can label your results as a "self test" which somehow renders the results invalid, even if you have not left their sight since you arrived ON TIME! One of her favorite tactics is to wait a few months and then when you've taken what you think "should be" your last drug test, then she'll provide the other party with documentation to spring on you at court- just enough raise doubt and suspicion in the judge's mind about the validity of your results and then, of course, you;re screwed and there's really nothing you can do about it. She knows that she's the one who you will have to fork out $85 for the next 6 mos. to a year since surely you will be ordered to continue to test (and you will comply, because you want to see your kids). Sue Ramsden doesn't give a crap about how many families she destroys, how many children have to spend months in the foster system, or how many parents lose their parental rights due to her mis-representations to the courts as long as she's paid. She will pull as many of these on you, as many times as she can until eventually you give-up and either quit trying {{Redacted}}. Sue Ramsden is a snake! Don't get bitten! For more information/details about me or my experience with this business, or to share your story with me, please shoot an e-mail to me at childrensrights411@***.com
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ID
#1202942 Review #1202942 is a subjective opinion of poster.
Service
Comprehensive Medical Center Drug Test Procedure
Reason of review
Poor customer service

This lab does not have integrity dealing with clients and reporting findings.

Sue Ramsden runs a business. And yes, not everyone is happy with "business" dealings. However, an ethical business should not derive profit off the backs of the most disenfranchised by keeping them "clients" with subjective reporting added to negative test results. Nor should a business seek to legitimize its authority by demonizing the clientele in hopes of tying the client to this lab because of "suspicious behavior" reports given (under oath) to the courts. This pattern of viewing clients, who for many reasons come to be tested, as the stereotypical user of drugs who are trying to out-slick the court suggests that there is a pervasive climate of disdain for certain people. And judging from the people waiting to be tested, these people fall within certain racial and economic guidelines... what is termed "the usual suspects M.O.". This attitude seems to be carried by the office workers as well, some who look to easily be clients themselves! I don't know what Ramsden's issues are, but they need to be explored before using this lab so her issues don't become yours. There is a list of alternative labs that the courts endorse that you can find on-line.
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ID
#650809 Review #650809 is a subjective opinion of poster.
Location
Galt, California
Cons
  • Level of integrity

Comprehensive Medical Center, 3600 Power Inn Rd, Sacramento, CA

My name is Carla Chenier. I went to the Comprehensive Medical Center on 3600 Power Inn Rd in Sacramento, CA on Friday, 9/5/14, just to have them clip some of my hair for a drug test. Two people were ahead of me. After they were finished, there was a 20 minute period where no one else was waiting. After that 20 minutes, other people started coming into the clinic. These five people were all called before me. In the meantime, one of these patients made a comment of a bullying nature, specifically for my benefit, in the waiting room/lobby. Forty (40) minutes later, after they all left, I was then called. An employee walked by the exam room and loudly made a comment specifically for my benefit, which was also of a bullying nature. The explanation that the manager there gave me when I mentioned the one hour wait, is that which I do not believe is accurate. I believe that there was something else going on. This is the reason I tried to contact the corporate office. But apparently they do not have a corporate office.
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ID
#530948 Review #530948 is a subjective opinion of poster.
Reason of review
Took advantage of the fact that I needed to get a drug test, to keep me there just to bully me.
Preferred solution
Just for the clinic to be aware of what is going on at their clinic.
New Reviewer

MRO commenting on test, saying diluted when it was not diluted.

I drug tested for the courts at comprehensive medical in sac ca. Test came back negative.Linda emailed me my results and she put diluted in her heading at the top. My test itself did not say diluted. I have had several email conversations with linda and susan the owner. I asked linda if my test where considered diluted then why does it not say that on my test results itself. She said that the lab would have to put that on there and they only put it on there if the creatine is below 20mg and the specific gravity is below 1.003. The problem is my specific gravity wasn't below 1.003. I also contacted lab and they had told me that if a test were considered diluted that it would say on the test. The staff at comprehensive had wrote to the judge saying my test is diluted. I have lost custody of my children and have been drug testing all summer. Something needs to be done.
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6 comments
#1051824

When was this new scam allowed in our courts??? Really?

DILUTED? This is how they make there money they send innocent people to counseling for weeks at 30.00 a pop. Some people need it if they show drugs in your system...but to say diluted this is the biggest scam I've ever encountered. Does anyone know who I can call to find out an answer to this Bull.

I feel sorry for these kids that are taken then drown in the system, they are ruthless parasites that care only about a paycheck. Russia would be a better place to live!

#1051822

These tests are a scam to make money...The DCF make money when kids are adopted out. These parasites are using this to make money.

They say diluted with all of this modern technology that can't tell what's in your urine...Something seriously needs to be done about this. It is unjust...Let's give the entire court system of judges urine tests...Guaranteed they are diluted.

It's like water is against the law to drink...It's considered positive??? What the *** issuing on??

#845745

Crackbuster?? Lmfao!! Let me guess you work for this facility

#845721

Maybe you should examine WHY you are required to do drug screens.

#845728
@PissedConsumer845721

How about im asking the same question. Never been in trouble in my life and drug tested in 2009 and passed all my test and here i am again testing again just because dad doesnt want to pay child support.

Really how many times do i have to pass a drug test and prove myself. The system is ***

#845733
@PissedConsumer845721

Thanks did that already and never been in trouble for anything in my life but let me know if u could help me figure it out cause i sure would like to know myself

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ID
#514308 Review #514308 is a subjective opinion of poster.
Location
Sacramento, California
Loss
$1500
New Reviewer

Comprehensive Medical Center, Sacramento

A post was created in 2007 which is not factual but is currently being distributed as flyers in front of our location. Mr. Jerry Hull used us for court ordered drug testing which showed continual illicit drug use. The courts determined that we were simply following a court order, collected his hair and sent it to a federally certified lab who gave the results to Mr. Hull. He then changed the test result from Positive to Negative, copies it 12 times, and submitted them to the courts as if he had taken 12 tests. When the courts uncovered this he lost custody of his children until he could prove he was clean from drugs. Google removed this from their search engine in 2008 as slanderous.
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ID
#441029 Review #441029 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Comprehensive Medical Center, Sacramento

Dealing with a ***? Susan K. Ramsden who owns Comprehensive Medical Center in Sacramento California is just that. She runs a medical facility that fraudulently helps people claim they are disabled and helps coach them on how to pass medical reviews. Denying employees unemployment by lying to the EDD so she doesn’t have to payout, what’s wrong with this women? She’s been accused of altering test results to cause conflict and retain her clients for more testing to generate revenue for her company. Collaborating with mediators, lawyers, case workers to keep the money in their friend network? I think so. Her husband Timothy is no better. To add insult to injury, she’s trying to become a lawyer too. All we need in the justice system is another worthless egotistical manipulating attorney who is unethical. Rumor is, Sue used to heavily use drugs in the past and is trying to pass herself as an angel with no faults. Let’s not forget she still smokes Chronic with good ol Timmy. Little secrets are coming out of her closet as time goes on. Reportedly Sue is having affairs with employees or former employees. What a piece of work.
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10 comments
#960385

I worked there, this post was by a man who was repeatedly postive for Cocaine and CPS removed his minor kids for that reason. If you are angry you should look at yourself before you make up stories about others.

This kind of stuff happened all the time, we tested someone, they came up positive and they blamed us. Not worth my time or trouble.

#499639

Do you have any specific details about incidents involving the mishandling of test results, altering test results, or improper collaboration with 3rd parties such as mediators/lawyers? If not any proof/evidence, just some more information would be great..

I'm dealing with a weird situation where out of the blue a staff person started claiming I was intentionally attempting to dilute my test samples by drinking lots of fluids even though my creatinine levels weren't any lower than previous tests she'd said were not diluted for the purposes of testing (actually, she changed her criteria after the mediator and my ex's lawyer complained that one of my tests had a pretty low level of creatine, just one, a fluke, since I take two/month and have all year).

So I started taking saliva tests instead to avoid getting told my tests weren't any good even though the levels in the samples weren't even 10% below the normal range, not even close to diluted enough to obscure any drug metabolites which might've been present, not that they were.

However, this staff person still thinks that I can't be trusted, and she told the mediator that she believed I was intentionally diluting my samples by drinking too much fluids prior to testing in order to cover up drug use - this 3.5 months after I switched to saliva tests after I got sick of having clean tests get tossed because the creatinine levels in the samples of two tests were just below 100, but still normal for the population at large and not diluted enough to change the test results re: drug use evidence.

The worst part, besides her discussing how terrible she thinks I am and how dishonest with the mediator (a statement he included in his report to the judge, by the way), she forwarded a test result to the mediator which I took on my own, not a random, since they hadn't been scheduled to start random tests for me again yet, and it wasn't associated with the court case, and I didn't authorize the results' release to anybody.

Well, the results came back positive for drug use, even though I KNOW I didn't use drugs - not that arguing that would do me any good, even if I hadn't been badmouthed by the staff person who's been chatting with the mediator - and if I had used drugs, why would I have voluntarily come in to take a drug test??

So she violated privacy policies of the company and relevant medical information confidentiality laws by providing that test result to the mediator, which would've been bad even if it wasn't dirty since it wasn't authorized by me that she do so. But once I realized she was the same person who's name was on the test I knew couldn't be correct since I hadn't been doing drugs, the same person who started claiming my earlier tests were all of a sudden too diluted even though comparable levels in earlier tests weren't considered diluted, AND she was the person who spoke to the mediator at length about the suspiscions she has about my tests' validity, even though there's no evidence to reasonably support such a negative opinion.

So I got curious and checked out the weird test result -- Not only was the case number not on it, it was listed as a "self-test", and it came back dirty, but it didn't include my last name, the first test in 20 that hasn't included both my first and last name on it, and it was dirty even though I know it couldn't have been and it got sent to the mediator by a staff person who expressed negative opinions about me to the mediator in the weeks prior.

I can't believe that she violated the privacy policies and confidentiality requirements asssociated with medical information so blatantly, and I'm appalled at her unprofessional behavior regarding her conversation with the mediator in which she made unsubstantiated and highly damaging comments about me. However, seeing other folks who have heard that Comp Medical staff collaborates with 3rd parties and alters tests results, among other nefarious activities, makes me wonder how often they get away with this and how it can be stopped or at least challenged.

I hope to heard from any of you who have heard about these practices (and aren't just one of the many, understandably!, annoyed customers forced to endure drug tests which are expensive, inconvenient, and humiliating, but folks with specific allegations of wrongdoing that can be substantiated by something specific besides a test result that didn't turn out in your favor :) :)

Best,

J

#825067
@Jolly K

I recently have had an experience with this facility that for sure was not policy and if you would like to hear more I have some good info and emails from staff at this place that proves how faulty they are. My email is kruegcourtney@***.com

#825411
@PissedConsumer825067

It might be helpful to others viewing this site if you would disclose all the facts surrounding your visit to this facility. If you need copies of the papers you signed, your follow up emails or your results just let us know.

We are glad to provide them to you.

#843508
@PissedConsumer825411

Actually if you could please tell me who is responsible for any complaints with this facility it would be a great help. And Susan Ramsden is not a option.

I need someone who over sees the hole company. Thank you

#843516
@PissedConsumer825411

For those of you who need to see facts involving the faulty employers then let me just share one incident that has gotten my children taken away from me in march 2014 and im still fighting for them back because the judge was told by the staff that my test was diluted. In a conversation with linda from comprehensive I had asked her "if my test where considered diluted then why did it not say that specifically on my test results itself".

She then said to me

Linda Heath CMI

Apr 24

to me

the lab would have to put that on there.. and they only put it on the report when the creatinine is below 20.0 mg/dl and SG is below 1.003 ME: The funny thing is the lab never put diluted on my test and I contacted the lab myself and asked if it would say diluted on the test if it was considered diluted and they said yes.

#843790
@PissedConsumer825411

Send all complaints to Carmen at CompMedical.staff@***.com.

#844854
@PissedConsumer825411

Who is Carmen because I know susan is the owner so I was looking for more of somebody outside of the facility.

#1053925
@Jolly K

Hi I also had a bizarre incident at this clninc...please contact me so we can discuss really doing something about this clinc rather than just a review. My email is jbw.lh2@***.com and once you email me I will respond with my phone number so we can talk

#1332

No Kidding. These people went out of their way to track down my ex when I missed a scheduled test.

They sent her information they didn't even send me.

Then they "offered" to send her info by email. You're right, they'll do anything to create conflict that benefits them.

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ID
#105089 Review #105089 is a subjective opinion of poster.

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