Betty N Und

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Verified Buyer
| map-marker Sundridge, Ontario

Throwing away my pickles and preserves and ruins meal of Fries

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Compliments Canada - Throwing away my pickles and preserves and ruins meal of Fries
Compliments Canada - Throwing away my pickles and preserves and ruins meal of... - Image 2
Original review May 01, 2024

Vinegar turns cloudy, and bad smell. having to throw any countless jars of preserves and pickles.

ruins plate for fries. Photo shows our compliments as the cloudy vinegar and Allens vinegar is the clear one that looks like water

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Loss:
$500
Pros:
  • Better pricing
Cons:
  • Not good taste

Preferred solution: change their food source

User's recommendation: buy name brand

1 comment
Betty N Und

i uploaded the vinegar jug with the best before date as 2026 but the site doesn't show it.

Foy Nsg

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Verified Reviewer

Impaired Food product but still has expiry date

Compliments Canada - Impaired Food product but still has expiry date

I recently bought compliments crushed tomatoes container from freshco but its waste and it still has expiration date on it.

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Loss:
$3
Cons:
  • Waste or impaired product

Preferred solution: Full refund

Anonymous
map-marker Cold Lake, Alberta

They have managed to ruin Tea among other products

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I have tried many Compliments products, and all end up being so far below sub-standard in taste, that I would never purchase them again. Somehow, they have managed to actually ruin Chai Tea because when you have to add 2 teabags to attempt to get any flavour, and there STILL isn't any, something is really wrong.

To their credit they take back products you don't like and refund your money - but no one needs the hassle of returning to the store or the extra gas money spent to take advantage of this.

I would also love to know - WHY are these products taking over the store, (and basically being forced on the consumer), when they have so many bad reviews online?

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User's recommendation: Better to enjoy a brand you know you like when money allows, then subject yourself to a quality so poor I would not give it to a stray animal.

Atavia Icp
map-marker Edmonton, Alberta

Compliments is beyond low quality

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Even the lids on compliments brand toilet bowl cleaner is designed poorly. The food is never flavourful or tasty.

The price doesnt matter if the quality is garbage. The last few toilet bowl cleaners Ive bought have had broken seals. At first, I thought it was an issue on my end but after having three defective lids, its consistent enough to have to be a design choice.

The seal just wont unseal when opening. You have to use a knife to push down the seal in order to use the cleaner.

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Pros:
  • Sometimes has decently priced product
Cons:
  • Most product is subpar or straight up not usable due to design

Preferred solution: Apology

User's recommendation: Don’t buy anything compliments brand. Go to Superstore and get president’s choice brand instead.

Anonymous
map-marker Sydney, Nova Scotia

Stale candy

i have gotten three different boxs of the licrice allsorts and each one the candy were very hard so much that no mater what i tryed i could not soften them and i ended up throwing them away

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Anonymous
map-marker Port Alberni, British Columbia

Very dissatisfied with a Compliments food product I bought.

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I used a large can of Compliments tomato sauce in a stew I made. All three family members became ill after eating the stew, which had just been made.

This is the second time a Compliments tomato product has been a problem. The first time I complained, the Company just blew me off.

This time, I intend to report Compliments to the relevant Health Department. Obviously, there is a huge problem with their tomato based food products.

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User's recommendation: Avoid Compliments food products. They are not safe to eat.

Anonymous
map-marker Barrie, Ontario

Unscented Cat Litter, the packaging label states 'dust control'. Definitely false advertising as it is the opposite of dust control for cat litter of any other product on the market.. FYI!

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False Advertising regarding labelling on Unscented Clumping Cat litter The 'Dust control' on the label is misleading and is in fact the worst on the general Market. Please be aware of the discrepancy.

I have COPD and also makes my cat cough after being in the litter tray.

Travelling dust requires the area to be dusted within 3 days. Thank you.

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User's recommendation: Beware

Anonymous
map-marker Port Alberni, British Columbia

Worst customer service I have ever experienced!

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I bought a food product that was inferior quality. When I contacted the company to let them know, they requested specific information, which I provided.

Several days later, they requested the same information which again, I provided. Several days later they informed me that my file had been closed!

Apparently, absolutely no customer service exists at this company!

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User's recommendation: Don't buy Compliments products. The quality is sub standard at best.

DEB B Lvs

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Verified Reviewer
| map-marker Victoria, British Columbia

Garbage just like western family stuff

their products are nasty, not tasty, unhealthy low quality, in other words garbage. will never, ever shop at either of these places again, will only go to local grocers, farmers markets and health food stores etc.sh

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Loss:
$20
Cons:
  • Everthing

Preferred solution: nothing, as i will never shop there again.

User's recommendation: spend your hard earned money somewhere else. their food is trash.

Anonymous
map-marker Halifax, Nova Scotia

Question about your beef burgers

Let me get the street I am not a pissed customer I just wanted to know if you guys knew that sobeys was charging $18 a box for six Burgers I know they're big and they're very good and I just wanted to know why, I did buy them and I'm eating them so obviously I don't want to send them back but I just wanted to know if you guys knew they were charging that much because the girl that I was talking to is very pleasant and she was going to find out why that they were charging that much or she was going to look into it that's what she said

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Jacob S Feh
map-marker Vancouver, British Columbia

Heart testing

The Doctor told me that I am not to eat frozen food. Is Compliment food that I heat in the Microwave, frozen food?

My email address is jaxxinn@***.com

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Pros:
  • Enjoyable
Cons:
  • Enjoy a lunch daily

Preferred solution: Told that Compliment food is not considered frozen foods.

User's recommendation: a good eat

Jack D Nyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfaction of product

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Muffin pan regular 12 muffin version uses a cheap nonstick treatment :

Only after first use did the mufffns come out easily; on second use, they were solidly stuck despite allowing the pan to cool for 5-10 min. once out of the oven.

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Loss:
$15

Preferred solution: Nothing.

User's recommendation: Buy your muffin elsewhere

Melissa C Onl
map-marker Edmonton, Alberta

Explanations for water i bought

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When i get a email back from you guys then i will send you pictures and a video as to why im doing this to begin with...ty

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Loss:
$10

Preferred solution: Explanation for my questions and possibly free things for a year for my problem i have now with why I contacted you to begin with

Anonymous

Packaging falsehood.

My Compliments Hot Chocolate Mix ran out and so I bought another yesterday. When I opened it the container was just over half full.

This container is the same size as the previous one but only contains 276 grams. The one from last year contained 500 grams. That is a reduction of the contents by 45% but the container is the same size. I cannot comment on the price as I do not have a receipt for last year's purchase but I find this to be extremely deceptive marketing.

I will steer clear of the " Compliments " branded items in the future. I am very disappointed that this container vs content deception is used by a purveyor of food.

Shame on them. !!!!

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Reason of review:
Pricing issue

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