Complete Solar
Complete Solar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Complete Solar has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No p, No pros.
Cons: No on to contact, Will abandon your project after getting paid, Will cease all communication with you.Recent recommendations regarding this business are as follows: "No good", "do not use this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Complete Solar has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No p, No pros.
Cons: No on to contact, Will abandon your project after getting paid, Will cease all communication with you.Recent recommendations regarding this business are as follows: "No good", "do not use this company".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Made at complet solar and my smart house both for lying to me,about what the instalation
No good to me, they did not answer my phone call. I just came home from the hospital with open heart surgery two months ago and had no phone call about what to do, no answer by phone, or reply by email.
What to do? With no answer, I feel hopeless, like I don't exist.
They take my money and forget about me as a person. Please help me, I'm at my end.
- No pros
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Foster City, California
Solar I've called for 2 month no anser
Two months call, no answer. Every thing they told me was a lie.
They hooked up but it was no good. Please help, it's not working in my home.
- No p
Preferred solution: Full refund
User's recommendation: No good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Solar I've called for 2 month no anser
Ive called with h probably for 2 month have not returned my call my battery person said it did not work with system you lnstaled it badly dont trust them I had solar for 2 month and still not working,I just had heart surgery 74 yers old
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Selling home. need transfer ownership forms
Selling home. Need transfer of ownership forms.
Need to speak to someone.
No call back. Company contacts keep leaving the company.
- No on to contact
Preferred solution: transfer ownership form so i can sell my house
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Angwin, California
Lied to get paid and abandoned project ($97,333)
I signed a contract for a $97,333 off-grid PV system with a battery backup system 3/1/21 to be installed by 5/30/21. Solar panels and racks were placed on my roof 6/14/21.
The hardware to test the panels working usability was not included nor was anything else (~60% incomplete). They refused to return my calls after that.
I got an email from the loan company 10/28/21 stating my first payment was due on 11/15/21. Per my contract, payments don't start until 90 days after install is 100% complete. When I threatened to call the loan company and cancel on 10/28 I was immediately put in touch with a "retention specialist".
She said they would write me a check to cover my monthly bill to the loan company and would get the project completed by the end of the year. She said the holdup had been due to a "small issue" with the permit. Note, they have never reimbursed me for my payments.
Upon investigation, I found out they only applied for an off-grid permit on 10/1/21. The permit was denied on 10/5/21 b/c off-grid systems aren't allowed in my county.
I also found out the loan was due because on 8/13/21 CS stated and provided evidence that the work was 100% complete. It is illegal in CA for a contractor to ask for and get paid for work not completed.
D
I told CS and the loan company to rescind the project on 11/22/21. The loan co. will cancel the loan and refund me as soon as CS shows proof of completion or agrees to cancel.
On 12/10/21 they told the loan co. they fixed the permit issue, on 12/24/21 they said I agreed to complete the installation and to rescind my cancellation. Both are lies.
It isn't my fault they promised an off-grid system prior to permit application. Nor is it my fault they did work prior to permit approval.
I can't agree to continue work without a permit. I don't want a different type of system. I don't want panels I can't use. They need to admit they're wrong and approve the cancellation.
They misrepresented being able to install an off-grid system, they lied to the loan company to get paid, they tried to keep the money by telling me to keep paying the loan and they would reimburse me until the project was ACTUALLY completed, they lied about having a permit, they lied to the loan company over and over about everything to negate my cancelling the loan.
And through all this I have not heard from my project manager since August 2021 or the retention specialist since December 2021. I haven't even gotten into them losing my $26,000 rebate which makes this system unaffordable in any case.
- Will commit fraud to get your business
- Will cease all communication with you
- Will do work without a permit
Preferred solution: Full refund
User's recommendation: do not use this company
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