Competitive Edge Products
Competitive Edge Products Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: recent recommendations say DO NOT BUY FROM THEM. Reviewers value the Exchange, Refund and Cancellation Policy and product diversity but report poor customer service and disappointing discounts. Price level is described as high.
Key Takeaways for Future Customers
- Check Competitive Edge Products reviews before ordering and verify stock and shipping ETA.
- Expect to prioritize the refund and exchange policy when evaluating purchases.
Negative Feedback / Risk Areas
- Frequent customer complaints cite inaccurate stock listings and delayed shipments.
- Issues reported around refunds and billing for expedited shipping.
- Poor customer service response and lack of reliable order updates.
Positive Feedback
One reviewer noted the company canceled and refunded expedited shipping, and consumers value a clear exchange and cancellation policy and product variety.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: recent recommendations say DO NOT BUY FROM THEM. Reviewers value the Exchange, Refund and Cancellation Policy and product diversity but report poor customer service and disappointing discounts. Price level is described as high.
Key Takeaways for Future Customers
- Check Competitive Edge Products reviews before ordering and verify stock and shipping ETA.
- Expect to prioritize the refund and exchange policy when evaluating purchases.
Negative Feedback / Risk Areas
- Frequent customer complaints cite inaccurate stock listings and delayed shipments.
- Issues reported around refunds and billing for expedited shipping.
- Poor customer service response and lack of reliable order updates.
Positive Feedback
One reviewer noted the company canceled and refunded expedited shipping, and consumers value a clear exchange and cancellation policy and product variety.
False information
- - Ordered two kayaks on 6/30; marked in stock, paid $212 for expedited shipping; ETA 7/8; not shipped by 7/10.
- - Back order; unavailable until Aug.
i placed an order on 6/30 for two kayaks that were listed as in stock indicating they were needed ASAP. I payed an extra $212 for expedited shipping.
received an email that they were shipped with ETA of 7/8 Did not receive them so checked tracking on 7/10 and found they were not even shipped yet. Finally was able to contact the company through "live chat". They cancelled the payment for expedited shipping (only positive thing they did) and told me the product is on back order and new supply won't be available until Aug. WHAT HAPPENED TO THE ONES THAT WERE IN STOCK WHEN I ORDERED THEM?
This company STINKS - do not order from them. I cancelled the order and hope to never deal with them again.
Preferred solution: Apology
User's recommendation: DO NOT BUY FROM THEM
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Confirmation of false info: I purchased a resin shed from them with promise of 5-10 day delivery. After not getting item as promised on follow up call was told it would now be 2-3 additional weeks for shipping.
they said I could cancel & get refund to which I said yes within minutes of this offer. Got email next day saying "order locked for shipping no refund available" Then they got caught in a lie, one person said it already shipped, sorry. Another told me (by mistake I assume) your order is still at our facility packed in a trailer that's not leaving for 2-3 weeks! Then they say can't issue a refund till the transport co.
ships the item back to them + 3 more business days?? Long story short, reported to my credit card company as fraud, refund in process.
A shout out to the fine folks @ Capital One. Thank You!