False information

i placed an order on 6/30 for two kayaks that were listed as in stock indicating they were needed ASAP. I payed an extra $212 for expedited shipping. received an email that they were shipped with ETA of 7/8 Did not receive them so checked tracking on 7/10 and found...
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Confirmation of false info: I purchased a resin shed from them with promise of 5-10 day delivery. After not getting item as promised on follow up call was told it would now be 2-3 additional weeks for shipping.

they said I could cancel & get refund to which I said yes within minutes of this offer. Got email next day saying "order locked for shipping no refund available" Then they got caught in a lie, one person said it already shipped, sorry. Another told me (by mistake I assume) your order is still at our facility packed in a trailer that's not leaving for 2-3 weeks! Then they say can't issue a refund till the transport co.

ships the item back to them + 3 more business days?? Long story short, reported to my credit card company as fraud, refund in process.

A shout out to the fine folks @ Capital One. Thank You!

#2054923 Review #2054923 is a subjective opinion of poster.
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