Unclaimed
Competition Subaru of Smithtown
900
CLAIMED LOSSES
2
TOTAL REVIEWS
Service Department
Do not buy here and if you already have do not service your vehicle here. Take it to someone you trust. They tried to charge me thousands for a loose gas cap. They are corrupt, rude and complete liars. They make offensive jokes about customers. Witnessed numerous times
ID
Location
Brooklyn, New York
Preferred solution
Apology
New Reviewer
Incompetent manager
Misdiagnosed a problem on my air conditioning. Said it was a compressor, sold me a new compressor. Air conditioner still didn’t work. After cost of $900.00 I brought it back and they disregarded me said it was working, but only sometimes just like before. I brought it to another Subaru who said it was an expansion valve and could fix it for $400 I was sold a compressor when I only needed an expansion valve
1 comment
ID
Location
Smithtown, New York
Pros
- Owned 4 subarus
Cons
- Frequently needs repair
- Poor customer service
- Worst customer service ever
Reason of review
Poor customer service
Loss
$900
Preferred solution
Price reduction
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Competition Subaru of Smithtown
You probably need both and the condenser. If you lose a compressor it is often advised to replace most of the system this includes the Expansion valve, and Condenser.
With a failed compressor you run into what is called black death. If both the expansion valve and compressor go it is highly likely the condenser has a black goo in it from the lubricant used inside the compressor.