Service Department

Do not buy here and if you already have do not service your vehicle here. Take it to someone you trust. They tried to charge me thousands for a loose gas cap. They are corrupt, rude and complete liars. They make offensive jokes about customers. Witnessed numerous times
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#3287314 Review #3287314 is a subjective opinion of poster.
Brooklyn, New York
Preferred solution
New Reviewer

Incompetent manager

Misdiagnosed a problem on my air conditioning. Said it was a compressor, sold me a new compressor. Air conditioner still didn’t work. After cost of $900.00 I brought it back and they disregarded me said it was working, but only sometimes just like before. I brought it to another Subaru who said it was an expansion valve and could fix it for $400 I was sold a compressor when I only needed an expansion valve
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1 comment

You probably need both and the condenser. If you lose a compressor it is often advised to replace most of the system this includes the Expansion valve, and Condenser.

With a failed compressor you run into what is called black death. If both the expansion valve and compressor go it is highly likely the condenser has a black goo in it from the lubricant used inside the compressor.

#1597501 Review #1597501 is a subjective opinion of poster.
Smithtown, New York
  • Owned 4 subarus
  • Frequently needs repair
  • Poor customer service
  • Worst customer service ever
Reason of review
Poor customer service
Preferred solution
Price reduction

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