New Reviewer

Dont recommend...

Based from my personal experience DON'T BUY THESE USED TRUCKS unless you want to go bakrupt. I have 2 loans with them (yes they got me twice) 1 which is fully paid off but they don't want to release my PAID title until i finish paying the other loan which is BS. Getting legal advice to proceed in getting what's rightfully mines.
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ID
#1257539 Review #1257539 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

COMPASS DESTROYED MY DREAMS OF RUNNING A TRUCKING COMPANY

My first experience with Compass started back in 2010 when I bought my first truck. I was a new driver and they sold me a Freightliner Columbia 2004 for 30,000. I put 6500 down including trade in from a box truck and drove my *** off for 16 months to pay it off. The first problem I never missed a payment, then was time to get my title guess what their accountant was bad at keeping records and said I owed late fees. I said impossible. I made every payment on time so I had to retrieve all of my bank statements in order to prove I was correct. So I kind of let this go and said well I will try them again and buy my second truck. All *** broke loose and devastated my life with the second truck I bought. I bought a 2006 Freightliner Columbia and put a driver in it. After his first trip the engine started leaking antifreeze. I quickly called compass and the owner Mario says use the warranty. So I called a few shops and they told me that they have problems with the warranty getting their money and if the truck does not fall into specific categories then they would not fix truck. Now for the good stuff, I had a leak from head number 3. In order for the shops to quote me they had to go into the engine to see what was causing the leak. The only problem is the leak was considered outside and the warranty did not cover this. Well after 10k plus in repairs (out of pocket) the truck still leaks and compass will not do anything about this. The next thing I had a buddy that also bought a truck from compass, he truck had so much damage that it could not be be fix. Compass actually helped him and tried fixing truck which lasted for maybe half a day then they said well "you must be breaking truck". Right now I am financially ruined and driving for someone else. If your wondering about the first truck I bought well it didn't even last two years before the motor fell apart on the toll road. Paid it off in 16 months and that 19th month the engine fell apart.
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ID
#902891 Review #902891 is a subjective opinion of poster.
Location
Summit, Illinois
Cons
  • Killed my dreams
  • Bankrupt
  • Devestated
Reason of review
Bad quality
Loss
$50000
Preferred solution
Let the company propose a solution

Compass Truck Sales Financing Review from Brookfield, Illinois

Best experience with this guys, specialy with Milan, sales consultant there. He got me aproved for financing with no credit, we test drove truck, went for inspection by my mechanic, he ordered all repairs to be done, when I got truck delivered I was impressed, truck was sparkly and ready for road. He told me that he is going to take care of me and he did really good job, he showed me everything what was done on truck plus dot, pm service and warranty for 90days. Now after six months I'm planing to get another one, I have my consultant Milan , I'm positive that they are honest people and know what they need to do to get repeat business.
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1 comment
#1045576

LOL

Writen by himself.. ;)

ID
#694665 Review #694665 is a subjective opinion of poster.
Location
Brookfield, Illinois
Reason of review
Good customer service

Other Product Review

All sales rep need to speaks ENGLISH in order to communicate wiht customer and anderstand whats is going on in this field and how to make a sale with good attitude not just a suits
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ID
#677285 Review #677285 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Poor customer service

Compass Truck Sales - Truck Review from Milwaukee, Wisconsin

Compass truck are dead trucks. They sold truck to me for 28500 with cracked engine block.i spend 15000 to find out problems with engine.i put 8500 down 1000 for 30 days fake waranty 15000 for repairs all over USA.i never make any penny with this truck.
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1 comment
#1045572

for a decent truck you have to spend $60k not a 10% of the new truck value !! Come on !

Buy a car for 2k dollars .

For sure you will spend 5k in one year on repairs. Old trucks are good for a person who's

brother has a service shop ..