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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 809 TOTAL REVIEWS
  • $44.1K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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Zumiez

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quality products 2
  • Son liked a pair of pants from there 1
  • Putred sewar 1
  • Overall setup 1
  • Cool jeans 1

Customers don't like

  • Service5
  • Customer service4
  • Service and lack of honoring the sales3
  • Not getting what i ordered2
  • No punishment for employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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