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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 9
  • How their website looked 6
  • That they have new items daily 5
  • Website 5
  • Variety of items 4

Customers don't like

  • Misinformation21
  • Long shipping time18
  • Exchange policy13
  • Shipping time frame11
  • Poor quality of items7
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Zumiez

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cool jeans 1
  • Putred sewar 1
  • Quality products 1

Customers don't like

  • Cashier5
  • Service4
  • Being stalked by the employee2
  • Rude employee2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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