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Zara

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Affordable styles and designs 1
  • Look of the product but never received it 1
  • Perfuems 1
  • Styles 1

Customers don't like

  • Refund policy5
  • Customer service4
  • Not caring about customer satisfaction4
  • Quality of stuff3
  • Serious lack of respect for us customers3
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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