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Zara

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $194 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Styles 1
  • Style and quality of merchanise 1
  • Perfuems 1
  • Merchandise 1
  • Look of the product but never received it 1

Customers don't like

  • Customer service22
  • Serious lack of respect for us customers8
  • Not caring about customer satisfaction7
  • Refund policy5
  • Poor quality of merchandise4
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 859 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Variety of products 15
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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